Banquet Steward - Hilton Chicago

Hilton; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton Chicago on Michigan Avenue is seeking a Banquet Steward to support high-volume events and uphold exceptional hospitality standards. The role involves setting up banquet spaces, coordinating with serving and kitchen teams, and maintaining spotless event areas for guest satisfaction.

Ideal candidates have at least a year of banquet steward experience in a large hotel, and can work mornings or evenings with open availability across weekends and holidays.

Qualifications

• At least 1 year of previous banquet steward experience in a large hotel.
• Shift pattern requires open availability 7 days a week including weekends and holidays.
• Ability to maintain cleanliness and support service during events.

Responsibilities

• Maintain event cleanliness in banquet areas, back-of-house spaces, and storage areas.
• Assist banquet servers and kitchen teams with transporting equipment, food items, and service materials as needed.
• Prepare and set up clean serviceware for banquets and functions.
• Share expertise with new stewards to help strengthen team performance.
• Ensure compliance with health, safety, sanitation, and alcohol regulations to protect guests and staff.

Skills

Banquet experience

Open availability

Guest service

Job description

Job Description

Hilton Chicago is looking for their next Banquet Steward! Set along iconic Michigan Avenue, Hilton Chicago places guests steps from Grant Park, Lake Michigan, and Museum Campus with easy access to Soldier Field events, Chicago’s renowned festivals, and the vibrant dining, nightlife, and cultural scene of the nearby Pilsen neighborhood.

The ideal candidate brings at least a year of previous banquet steward experience in a large hotel environment.

Shift Pattern: Open availability required, 7 days a week, including weekends and holidays, mornings and evenings.

Exceptional Hospitality Starts with You

Picture yourself creating memorable guest experiences behind the scenes. When you join our Hotels team as a Banquet Steward, that’s exactly what you’ll do every day! As a Banquet Steward, you’re not just setting up and maintaining banquet spaces — you’re helping deliver seamless events and exceptional hospitality that guests will remember long after the celebration ends.

Responsibilities

Here’s what you'll do during a typical day:

• Maintain event cleanliness: Keep banquet areas, back-of-house spaces, and storage areas clean, organized, and guest-ready throughout events
• Support food and beverage service: Assist banquet servers and kitchen teams with transporting equipment, food items, and service materials as needed
• Support events delivery: Prepare and set up clean serviceware for banquets and functions
• Train and mentor team members: Share your expertise with new stewards to help strengthen team performance
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
• Maintain event cleanliness: Keep banquet areas, back-of-house spaces, and storage areas clean, organized, and guest-ready throughout events

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.