Banquet Setup & Breakdown Pro

BENCHMARK; Roanoke (VA); On-site; USD 21,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality in Roanoke, Virginia, is seeking a motivated Banquet Set‑Up Attendant to join our team at The Hotel Roanoke & Conference Center. You will direct setup, prepare banquet rooms, and tear down after events to ensure spaces are clean, functional, and welcoming for guests.

This role requires attention to detail, teamwork, and the ability to work evenings, weekends, and holidays while delivering an exceptional guest experience.

Qualifications

• Must be at least 18 years old.
• Able to follow instructions verbally and in writing.
• Detail oriented and accurate.
• Comfortable in a fast-paced environment.
• Excellent communication skills.
• Team player with a collaborative approach.
• Flexible schedule including evenings, weekends and holidays.
• Problem solver who creates an exceptional guest experience.
• Able to stand for long periods and lift up to 25 lbs frequently, up to 50 lbs occasionally.
• Willing to bend, squat, push and pull as required.

Responsibilities

• Direct setup and preparation of banquet rooms per event order and standard set by Conference Services management.
• Daily cleaning of spaces and restocking meeting room supplies.
• Refreshes meeting rooms during breaks and stages.
• Assemble and arrange conference equipment as needed.
• Move materials between hotel docks, rooms, and service areas.
• Bus tables and re-set banquet spaces as required.
• Resolve guest issues to create an memorable experience.
• Coordinate with culinary and stewarding staff to ensure service excellence.
• Maintain awareness of all events and meetings taking place.
• Support as needed to ensure successful events and guest satisfaction.

Skills

Attention to detail

Communication skills

Teamwork

Flexibility

Problem solving

Guest service

Stamina

18+ years old

Following instructions

Fast-paced environment

Standing for long periods

Lifting up to 25 lbs

Lifting up to 50 lbs

Job description

Pyramid Global Hospitality in Roanoke, Virginia, is seeking a motivated Banquet Set‑Up Attendant to join our team at The Hotel Roanoke & Conference Center. You will direct setup, prepare banquet rooms, and tear down after events to ensure spaces are clean, functional, and welcoming for guests.

This role requires attention to detail, teamwork, and the ability to work evenings, weekends, and holidays while delivering an exceptional guest experience.