Banquet Service Specialist – Guest Experience

Century Casinos Inc; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Century Casinos Inc in Cape Girardeau, MO is seeking a guest-focused outlet associate responsible for cleanliness, sanitation, and courteous service to both guests and team members. The role emphasizes teamwork, safety, and flexible scheduling.

You will perform routine labor, ware washing, and assist management with guest needs, with shifts including nights, weekends, and holidays. Prioritize safety and cleanliness in kitchens and prep areas.

Qualifications

• High school diploma or GED equivalent preferred.
• Knowledge of Safety and OSHA regulations preferred.
• Must receive and maintain all required certifications.

Responsibilities

• Interact with guests and team members to positively influence guest and team member experience while maintaining courtesy and resiliency.
• Ensure overall sanitation and cleanliness of kitchens, culinary areas, and food prep areas.
• Perform routine manual labor including ware washing, cleaning equipment, mopping and sweeping.
• Assist management as needed to address guest needs.
• Work flexible schedules including nights, weekends and holidays.
• Other duties as assigned.

Job description

Century Casinos Inc in Cape Girardeau, MO is seeking a guest-focused outlet associate responsible for cleanliness, sanitation, and courteous service to both guests and team members. The role emphasizes teamwork, safety, and flexible scheduling.

You will perform routine labor, ware washing, and assist management with guest needs, with shifts including nights, weekends, and holidays. Prioritize safety and cleanliness in kitchens and prep areas.