Banquet Server - open availability

Valor Hospitality - The Lodge at Gulf State Park; United States; On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Daily pay

Hotel discount

Uniforms provided

Benefits package

PTO & 401k

Tuition reimbursement

Job summary

Valor Hospitality - The Lodge at Gulf State Park is seeking a friendly Banquet Server to ensure guests have a great dining experience during events.

You will check BEOs, know menu items, set tables, greet guests, and coordinate with the Banquet Captain to meet service standards while maintaining a clean station and following cash handling procedures.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Vision to clearly see detailed guest checks, computer print outs and observe entire restaurant in dim lighting.
• Must be TIPs certified.
• Able to read, speak and understand English.

Responsibilities

• Check Banquet Event Orders (BEOs) to ensure information is accurate.
• Review BEOs at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function and explain major ingredients and preparation methods.
• Communicate with Banquet Captain/Lead Server for any special needs.
• Set tables, glassware, flatware and silverware per dining rules and specifications.
• Greet and serve guests following policies for food and beverage service.
• Keep station neat and clean while servicing guests.
• Maintain a proper dining experience, delivering items and refilling utensils.
• Use proper in-room clearing and tray breakdown for buffets or tables.
• Assist Lead Banquet Server in setting up/breaking down buffet or special tables and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverages.
• Complete assigned side work

Skills

TIPs certified

English proficiency

Manual coordination

Customer service

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.

ESSENTIAL RESPONSIBILTIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
• Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
• Set tables, glassware, flatware and silver ware per dining rules and specification.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.
• Complete assigned side work

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must be TIPs certified.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO 401k with employer match
• Food and Beverage Discounts Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.