Banquet Server (On- Call)

Hei Hotels Inc.; The Woodlands (TX); On-site; USD 23,000 - 32,000; Part time

Job summary

HEI Hotels and Resorts is seeking a Banquet Server (On-Call) at The Woodlands Resort in The Woodlands, TX. The role supports banquet managers during events, set up and service of food and beverages, and guest interactions to ensure a positive experience.

The position requires the ability to stand long hours, lift up to 30 lbs, and follow service standards. Prior hotel or food & beverage experience is preferred; a team-oriented mindset and strong communication are essential.

Qualifications

• Hotel experience preferred.
• Be willing to pitch in and help coworkers, and be a team player.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and serviceware.
• Able to understand and apply written product labeling instructions for safe handling.
• Able to remember and promote menu items; good memory for offerings.
• Able to transport up to 30 lbs. throughout a banquet setting.
• Able to stand for long periods; maintain clear communication with staff and guests.

Responsibilities

• Set up banquet room as instructed, including linen, serviceware and glassware.
• Attend roll call meetings prior to events to learn function details.
• Greet guests and respond to requests in a friendly, courteous manner.
• Serve food and/or beverages as directed to ensure consistency.
• Promptly clear dishes after courses; reset room for next function according to supervisor.

Skills

Hotel experience

Team player

Food & beverage knowledge

Table settings & serviceware

Communication skills

Mobility (30 lbs)

Stand for long periods

Job description

## Banquet Server (On- Call)Applyremote type: On-Sitelocations: The Woodlands Resort - The Woodlands, TXtime type: On Callposted on: Posted Yesterdayjob requisition id: JR117979**About Us**The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $20.00 - $20.00 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.### **Essential Duties and Responsibilities*** Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.* Greet guests and respond to requests in a friendly and courteous manner.* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.* Replenish beverages as necessary, and check with guests for overall satisfaction.* Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.* Knowledge of the appropriate table settings and serviceware.* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.* Ability to remember, recite and promote the variety of menu items.* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.* Ability to stand for long periods of time with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.