BANQUET SERVER - ON CALL

Fisher Island Club; Fisher Island (FL); Hybrid; USD 25,000 - 40,000; Part time

Benefits offered by this job

Free meal per shift

Complimentary parking

Job summary

Fisher Island Club is seeking an ON-CALL Banquet Server to support upscale resort banquets in a private-island setting. This On-Call role involves flexible scheduling, assisting with setup and breakdown, and delivering impeccable guest service across indoor/outdoor banquet events.

Eligible candidates have banquet experience, strong customer service, and the stamina to work in fast-paced environments. Complimentary parking and a free meal per shift are offered.

Qualifications

• High school diploma or GED.
• Minimum 3 years of banquet/event serving experience preferred.
• Must meet state minimum age requirements (if alcohol will be served).
• Ability to stand for long periods, climb stairs, lift, carry, and manage up to 50 lbs.
• Walk/stand on varied surfaces (sand, grass, tile, concrete).
• Must possess Food Handler/Responsible Vendor certification.
• Work is performed in indoor/outdoor settings.
• Excellent interpersonal and customer service skills.
• CPR/AED certification is beneficial.

Responsibilities

• Perform all banquet/event side work as designated by the Banquet Manager.
• Assist with setup and breakdown of the banquet/event area.
• Maintain a high level of cleanliness and sanitary practices.
• Present ordered choices in a prompt and efficient manner.
• Maintain dining ambiance with an enthusiastic attitude.
• Set tables and decorations, condiments, candles, napkins, service plates, and utensils.
• Adhere to sanitation, safety, and alcohol policies.
• Assist guests with food/beverage selections and pairings; explain chef's specialties.
• Transmit orders to bar and kitchen and note dietary needs.
• Keep kitchen staff informed of meal progression timings.
• Serve orders by delivering items from bar/kitchen and accompaniments.
• Respond to patron needs and questions; observe dining process for quality.
• Maintain table settings by clearing courses and replenishing utensils.
• Remain composed in a fast-paced environment.
• Relay information to Banquet Manager about orders and allergies.
• Respond to concerns promptly and professionally.
• Present a professional appearance and demeanor.
• Report any housekeeping/repair needs to Banquet Manager.

Skills

Banquet/event service

Customer service

English communication

Physical stamina

Food Handler certification

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Oncall Fisher Island, FL, US

Job Summary

On-Call Banquet Staff – This position is On-Call and will be scheduled to work as needed; the number of shifts/hours per shift/event is not guaranteed. Anticipate guests' needs and exceed customer service expectations. Efficiently and properly perform all service standards.

Are you a hospitality professional with experience in banquets and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire an ON-CALL Banquet Server.

Are you a hospitality professional with experience working at banquet events in an indoor-outdoor setting, and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire an ON-CALL Banquet Server.

This position offers complimentary parking and a free meal per work shift.

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition tocompetitive wages, we are pleased to offer avariety of excellent benefitsandcareer growth opportunities.

Primary Responsibilities

• Perform all banquet/event side work as designated by the Banquet Manager.
• Assist with the complete setup and breakdown of the banquet/event area.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by setting tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps guests select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to the bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
• Keeps kitchen staff informed by noting the timing of meal progression.
• Serves orders by picking up and delivering patrons' choices from the bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring about needs and observing the dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to guest spills or other special needs.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies, and special requests to the Banquet Manager/Banquet Captain.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Report to the Banquet Manager/Banquet Captain any need for housekeeping and/or repairs of the banquet equipment.
• Must be able to set tables to specifications, carry trays, and have an excellent customer service experience.

Job Qualifications / Requirements

• High school diploma or GED
• Minimum 3 years of banquet/event serving experience preferred.
• Needs to meet state minimum age requirements (if alcohol will be served).
• Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, lift, carry, and maintain a weight of up to 50 lbs.
• Ability to walk/stand on various surfaces, sand, grass, tile, concrete, etc.
• Must use arms and hands to carry, reach, serve, clean, organize, prepare, and store, etc.
• Must possess Food Handler/Responsible vendor certification.
• Work is performed in either or both indoor/outdoor settings.
• Must stand and walk for the duration of a scheduled shift/event. Including room breakdown to include plates, glassware, cutlery, linens etc.,
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Extreme attention to detail and quality
• Ability to follow verbal directions in a fast-paced and dynamic environment
• Excellent interpersonal and customer service skills.
• Ability to work efficiently in a fast-paced and dynamic team environment.
• CPR/AED certification is beneficial