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Banquet Server -full-time and part time

Crescent Hotels & Resorts

Cleveland (OH)

On-site

USD 10,000 - 60,000

Full time

30 days ago

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Job summary

Join a vibrant team as a Banquet Server at a historic Marriott Autograph Collection hotel in Cleveland. You'll provide exceptional service during events, ensuring guest satisfaction and preparing the banquet space. Ideal candidates are team players with a professional demeanor, keen to deliver high-quality experiences within a supportive hospitality environment.

Benefits

Highly competitive wages
Exceptional benefit plan
401K matching program
Flexible scheduling
Discounts with Crescent managed properties

Qualifications

  • Must communicate in English.
  • Self-starter with a pleasant demeanor.
  • Basic knowledge of food and beverage preparations.
  • Ability to operate beverage equipment.

Responsibilities

  • Set up the banquet room as instructed.
  • Serve food and beverages to guests.
  • Reset banquet room after events.

Skills

Communication
Teamwork
Professional appearance
Basic knowledge of food and beverage service
Ability to transport items

Job description

The Hotel Cleveland is seeking a Banquet Server to join our team. As a Banquet Server you will set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.

This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

  • Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Replenish beverages as necessary, and check with guests for overall satisfaction.
  • Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
  • Ability to operate beverage equipment, e.g., coffee maker.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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