Banquet Server

The Rusty Pelican Tampa; Tampa (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation

Health benefits

Life insurance

401k with employer match

Employee meals

EAP

Growth opportunities

Job summary

The Rusty Pelican Tampa is seeking a dedicated Banquet Server to deliver outstanding service at weddings, corporate events and special occasions. You will set up banquet rooms, greet guests, serve meals and beverages, coordinate with kitchen staff and ensure guest satisfaction throughout the event.

This full-time role offers $20 per hour, growth opportunities and benefits including health plans, life insurance and a 401k match.

Qualifications

• Strong customer service skills to create exceptional guest experiences.
• Excellent communication and interpersonal abilities for guest and team interaction.
• Ability to work in a fast-paced environment while maintaining composure.
• Professional grooming and polished appearance in line with company standards.

Responsibilities

• Set up and prepare banquet rooms according to event specifications.
• Greet guests, guide to tables, and deliver meals and beverages.
• Coordinate timing with kitchen and banquet staff to ensure smooth service.
• Address guest requests and ensure satisfaction throughout events.
• Maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Attention to detail

Education

High School diploma or equivalent

Job description

Company Overview:

With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican a premiere waterfront dining destination.

Our mission at Rusty Pelican, Tampa is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!

Top-notch benefits:

• Paid Sick Time renewed yearly
• Accrued Paid Vacation Time
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals
• Employee Assistance Program (EAP) to assist with work life balance
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
• Numerous opportunities for growth and advancement
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment
• Opportunities to grow your career with a clear path for advancement
• Plus, more!

Pay: $20 / hour

Job Summary:

As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.

Essential Responsibilities:

• Set up and Preparation
• Assist in the setup and arrangement of banquet rooms according to the event specifications.
• Ensure all tables, chairs, linens, and tableware are properly organized and presentable.
• Check and confirm the accuracy of the event details, including seating arrangements and special requests

Food and Beverage Service:

• Greet guests upon arrival and guide them to their designated tables.
• Serve meals and beverages according to established service standards.
• Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.
• Respond promptly to guests' requests and anticipate their needs throughout the event.
• Provide recommendations on menu items and assist guests in making informed choices.
• Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.

Team Collaboration:

• Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
• Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
• Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.

Guest Satisfaction:

• Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
• Handle guest inquiries, complaints, and special requests promptly and professionally.
• Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
• Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.

Safety and Compliance:

• Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.
• Follow responsible alcohol service guidelines and procedures.
• Handle cash and credit card transactions accurately and securely.

Requirements:

• Previous experience as a banquet server or in a similar role is preferred.
• High School graduate / min 18 years of age
• Strong customer service skills with the ability to provide exceptional guest experiences.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Knowledge of food and beverage service procedures and etiquette.
• Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
• Physical stamina and the ability to lift and carry heavy trays or equipment.

Strength demands:

• Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurant
• Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks
• Regular ascending/descending stairs
• Repeating motions that may include the wrists, hands and/or fingers
• Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing pre-employment background check