Banquet Server

Hyatt Hotels Corporation; Escondido (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is seeking associates for an on-call food and beverage service role at resort events. You will provide attentive, personalized care to guests and help maintain a clean, welcoming environment.

The position offers an hourly rate of $19.55 with 1st, 2nd and 3rd shifts, including weekends and holidays. Flexibility and a professional demeanor are required to ensure exceptional guest experiences.

Qualifications

• Experience in food and beverage service is preferred.
• Be able to stand, sit, or walk for extended periods.
• Flexible schedule including evenings, weekends and holidays.
• Background and drug screening may be required per policy.

Responsibilities

• Follow all company safety policies; report accidents, injuries, and unsafe conditions.
• Maintain clean and professional appearance and protect company assets.
• Greet guests, anticipate needs, and assist guests with disabilities.

Job description

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Be part of creating unforgettable vacation memories by providing exceptional food and beverage service at resort events and gatherings. Ensure every guest feels valued through attentive service, personalized care, and a commitment to excellence, while maintaining a clean, organized, and welcoming environment.

Hourly Rate: $19.55

On Call Position

1st, 2nd and 3rd shifts

Weekends and Holidays

Core Work Activities

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen
• Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage
• Ensure adherence to quality expectations and standards.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.
• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
• Stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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