Banquet Server

Compass Group, North America; Austin (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector at the Palmer Events Center in Austin, Texas is seeking a Banquet Attendant to deliver exceptional guest service during meetings, conferences, banquets, and events. You will assist with setup, food and beverage service, room turnover, and breakdown while upholding cleanliness and safety standards.

The role requires teamwork, flexibility to work evenings and weekends, and a high standard of professionalism as you collaborate with culinary, housekeeping, and operations teams to ensure

Qualifications

• High school diploma or equivalent preferred.
• Previous banquet, hospitality, hotel, restaurant, catering, or convention center experience preferred.
• Customer service experience preferred.

Responsibilities

• Set up banquet rooms, meeting spaces, and event areas according to event orders, floor plans, and client specifications.
• Arrange tables, chairs, linens, staging, podiums, audiovisual equipment, and other event furnishings.
• Serve food and beverages to guests in a courteous and professional manner.
• Replenish food stations, buffets, beverage stations, and service areas throughout events.
• Clear tables, collect dishes, glassware, and service items promptly and efficiently.
• Maintain cleanliness and organization of banquet rooms, service stations, storage areas, and back-of-house spaces.
• Assist with room resets and event breakdown activities following event completion.
• Communicate guest requests and service issues to supervisors in a timely manner.
• Follow all food safety, sanitation, health, and safety regulations.
• Provide excellent customer service and represent the convention center professionally at all times.
• Work collaboratively with event services, culinary, housekeeping, and operations teams to ensure successful event execution.
• Support large-scale conventions, exhibitions, conferences, and special events as assigned.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Communication

Education

High school diploma or equivalent

Job description

Levy Sector

Position Title: Banquet Server

Location: Palmer Events Center | Austin, Texas

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

The Banquet Attendant is responsible for providing exceptional guest service during meetings, conferences, banquets, trade shows, and special events held at the convention center. This position assists with event setup, food and beverage service, room turnover, and event breakdown while maintaining high standards of cleanliness, safety, and professionalism.

Essential Duties and Responsibilities

• Set up banquet rooms, meeting spaces, and event areas according to event orders, floor plans, and client specifications.

• Arrange tables, chairs, linens, staging, podiums, audiovisual equipment, and other event furnishings.

• Serve food and beverages to guests in a courteous and professional manner.

• Replenish food stations, buffets, beverage stations, and service areas throughout events.

• Clear tables, collect dishes, glassware, and service items promptly and efficiently.

• Maintain cleanliness and organization of banquet rooms, service stations, storage areas, and back-of-house spaces.

• Assist with room resets and event breakdown activities following event completion.

• Communicate guest requests and service issues to supervisors in a timely manner.

• Follow all food safety, sanitation, health, and safety regulations.

• Provide excellent customer service and represent the convention center professionally at all times.

• Work collaboratively with event services, culinary, housekeeping, and operations teams to ensure successful event execution.

• Support large-scale conventions, exhibitions, conferences, and special events as assigned.

Long Description

Education and Experience

• High school diploma or equivalent preferred.

• Previous banquet, hospitality, hotel, restaurant, catering, or convention center experience preferred.

• Customer service experience preferred.

Knowledge, Skills, and Abilities

• Strong customer service and interpersonal skills.

• Ability to work effectively in a fast-paced environment.

• Ability to follow written and verbal instructions.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

• Flexibility to work evenings, weekends, holidays, and varying shifts based on event schedules.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to lift and carry up to 50 pounds.

• Ability to push and pull carts, tables, and equipment.

• Frequent bending, stooping, kneeling, and reaching.

• Ability to work in large indoor event spaces and service areas.

Working Conditions

• Work is performed in banquet halls, meeting rooms, exhibit halls, kitchens, and storage areas.

• Schedule is event-driven and may include nights, weekends, and holidays.

• Exposure to moderate noise levels and high guest traffic during events.

Key Competencies

• Customer Focus

• Teamwork and Collaboration

• Reliability and Dependability

• Time Management

• Attention to Detail

• Professionalism

• Adaptability

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app

• Associate Shopping Program

• Health and Wellness Program

• Discount Marketplace

• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf