BANQUET PORTER (PART TIME)

Boyd Gaming; Florence (IN); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

None

Job summary

The Boyd Gaming Corporation is seeking a Banquet Porter to deliver exceptional service for banquets, meetings and ballroom events in Indiana. The role covers setup, service and takedown while maintaining clean, organized work areas.

Candidates should be able to handle physical tasks, stand for long periods, and work varying shifts. Licensure requirements may apply for liquor handling and gaming regulations.

Qualifications

• Must provide superior customer service and interact positively with guests and coworkers.
• Ability to work with multiple teams and adapt to various events and banquet setups.
• Strong communication skills and the resiliency to handle difficult customers.

Responsibilities

• Set up and break down banquet and meeting rooms, ensuring spaces meet event needs.
• Organize equipment storage areas, keep inventory neat and accessible.
• Handle linen management and maintain clean, orderly service areas.
• Track upcoming events and banquets and assist managers as needed.
• Support other tasks assigned by Banquet Captain or supervisors.

Skills

Customer service

Teamwork

Communication

Physical stamina

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

The Banquet Porter is responsible for providing superior service to both the internal and external customer. They are also responsible for the setup and takedown of banquets, meetings, and ballroom functions.

The Banquet Porter:

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Responsible for the set-up and breakdown of the meeting rooms and any room used for group meetings or any catered event.
• Must arrange all equipment storage areas neatly, inventoried and organized at all times.
• Responsible for the linen used in this department.
• Tracks upcoming events and banquets.
• Completes other tasks as assigned by Banquet Captain, Department Assistant Manager, and Department Manager

• This position is physical in nature and requires the ability to balance and carry large trays weighing up to 50 pounds and maneuver in order to clean banquet areas, organize stock and restock trays.
• This position requires the ability to perform repetitive tasks such as stacking chairs and loading or unloading of table carts.
• Ability to stand and perform physical tasks for the majority of a shift
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Must be flexible to work varying shifts and time schedules as needed.
• Ability to work in an environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

The skills necessary of position can typically acquired through two months of on-the-job training and/or through related experience.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.