Banquet Manager, OEM

Hei Hotels Inc.; Braselton (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical & Dental insurance

Vision Insurance

Vacation & Sick leave

Pet Insurance

401(k) with matching

YouDecide discounts

Hotel discounts

Job summary

HEI Hotels and Resorts seeks an Assistant Director of Food and Beverage to oversee banquet activities at our Braselton property, ensuring successful functions and repeat business.

You will lead interview/hiring, supervise function room setup, coordinate with kitchen and service teams, handle billing and payroll, and maintain staffing levels to deliver exceptional guest service.

Qualifications

• Hotel experience preferred.
• Knowledge of hotel operations and budgeting.
• Strong leadership and staff development skills.

Responsibilities

• Interview, hire, train staff and manage performance.
• Supervise setup of function rooms and equipment.
• Coordinate with kitchen and service teams for timely events.
• Enter billing into POS and process payroll for events.
• Monitor attendance and reallocate staff to ensure quality service.
• Provide clear directions to staff both verbally and in writing.
• Maintain regular attendance and perform other duties as assigned.

Skills

Hotel operations

Leadership

Time management

Verbal communication

Written communication

Job description

About Us

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Elan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Elan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply.
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist the Assistant Director of Food and Beverage with the management, direction, and organization of banquet activities in order to ensure a successful function and repeat business.

Essential Duties and Responsibilities

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Supervise the setup of function rooms to include placement of linens, silver, china, and glassware. * Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up. Supervise clean-up of function room and proper breakdown and storage of equipment.
• Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Enter billing information into point of sale/automated sales system in order to generate a final guest check. Post all banquet checks at end of day and turn in to Night Audit. Assist Assistant Director of Food and Beverage with processing payroll for each event which includes calculating number of hours worked and gratuity distribution.
• Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills:

• Hotel experience preferred.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental
• programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing
• HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.