Banquet Manager

Oneida Nation Enterprises; Town of Verona (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for energetic team members who are eager to learn and grow in a supportive environment. This role offers a unique opportunity to engage in event coordination while ensuring outstanding guest service. You'll be part of a team that values collaboration and personal development, with access to hands-on training and numerous career advancement opportunities. Enjoy a range of perks such as paid time off, tuition assistance, and a robust retirement plan. If you're passionate about creating memorable experiences and thrive in a dynamic setting, this could be the perfect role for you.

Benefits

Paid time off

Variety of schedules

Tuition assistance

Discounts from dining to fuel to concerts

Employee appreciation events

Quality healthcare and dental benefits

A robust 401k retirement plan

Finance Scholarship Program

Qualifications

• 2+ years of supervisory experience in Banquet/Catering operations.
• Outstanding guest service skills and ability to prioritize tasks.

Responsibilities

• Ensure requirements are executed properly during events.
• Train and develop Team Members in Catering Operations.

Skills

Guest Service Skills

Event Coordination

Organizational Skills

Training and Development

Education

High School Diploma

College Degree

Job description

Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.

We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career.

What makes us unique:

• Paid time off
• Variety of schedules
• Tuition assistance
• Discounts from dining to fuel to concerts
• Employee appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Finance Scholarship Program

Skills and experience you will bring to us:

• Continually meets with planners and/or convention officials during actual event(s), to ensure requirements are being executed in the proper manner.
• Schedules regular meetings to ensure that all Team Leaders and staff have all necessary information.
• Maintains a working knowledge of Catering Operations internal functions, controls and software updates and takes the initiative to convey pertinent information to Team Members regarding policy changes.
• Consistently demonstrates outstanding guest service skills and always identifies repeat guests.
• Takes responsibility for making sure Team Members are trained/developed in Catering Operations and monitors business flow to develop efficient training, break and shift schedules.
• Demonstrates responsibility for the proper billing and settlement of all Banquet functions and prepares toke report.
• Demonstrates the initiative to assist all Beverage staff when required by business needs. Ensures that all departments within the operation are scheduled for maximum coverage during peak hours.

Your knowledge that matters most for this role:

• High School Diploma or High School Equivalency Diploma required. College degree or some level of secondary education preferred.
• Previous Banquet/Catering experience required; 2 years supervisory experience.
• Must possess outstanding guest service skills.
• Ability to organize/prioritize and complete multiple tasks simultaneously.

Who we are:

Across Oneida Nation Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran employees who have built their careers here. You’ll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.