Banquet Houseperson

La Bahia Resort and Spa; Santa Cruz (CA); On-site; USD 40,000 - 54,000; Full time

Job summary

La Bahia Hotel & Spa is seeking a dedicated Banquet Houseperson to support flawless events at our oceanfront property in Santa Cruz, CA. You will set up, maintain, and break down banquet spaces for weddings, corporate gatherings, and special occasions with impeccable service and discretion.

The role requires physical stamina, the ability to follow detailed diagrams, and flexible scheduling including evenings and weekends.

Qualifications

• 2+ years of experience in hotel banquet operations or luxury settings.
• Physical ability to lift up to 50 pounds.
• Stand and walk for long periods.
• Strong attention to detail and ability to follow complex setup diagrams.
• Multilingual abilities highly preferred.
• Flexible to work evenings, weekends and holidays.
• Highly organized with multitasking in a fast-paced environment.
• Ability to work independently and in a team.

Responsibilities

• Set up banquet rooms according to event specifications (tables, chairs, linens, AV equipment, decor).
• Arrange furniture configurations for weddings, corporate meetings, galas, and dinners.
• Assist in positioning lighting, drapery, and decorative elements.
• Maintain luxury standards and client expectations in all setups.
• Complete efficient breakdown of events while maintaining quiet operation for overnight guests.
• Transport and position banquet equipment including tables, chairs, stages, dance floors, and bars.
• Operate material handling equipment safely and efficiently.
• Maintain inventory of banquet supplies, linens, and decorative items.
• Report damaged or missing equipment to management immediately.
• Assist with receiving and organizing new inventory and rental items.
• Maintain pristine condition of all banquet spaces including ballrooms and terraces.
• Vacuum, dust, and detail clean all surfaces before and after events.
• Ensure proper sanitation of food service areas and equipment.
• Monitor and maintain appropriate temperature and lighting in event spaces.
• Address facility issues that could impact guest experience.
• Assist banquet service staff during events as needed.
• Maintain professional appearance and demeanor when interacting with guests.
• Support special requests and last-minute changes with flexibility and positive attitude.
• Ensure all safety protocols are followed to protect guests and team members.
• Follow sanitation, safety, and service standard protocols.

Skills

Attention to detail

Multilingual abilities

Flexible to shifts

Excellent communication

Teamwork

Organized

Independent worker

Job description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

We are seeking a detail-oriented Banquet Houseperson to join our team. This position is responsible for the setup, breakdown, and maintenance of all banquet and event spaces, ensuring flawless execution of weddings, corporate events, and special occasions in our stunning oceanfront setting. The ideal candidate will have a passion for hospitality excellence and the ability to work efficiently in a fast-paced, high-end environment. By delivering impeccable service, the Banquet Houseperson will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

• Set up banquet rooms according to detailed event specifications including tables, chairs, linens, audiovisual equipment, and décor arrangements
• Arrange furniture configurations for various event types (wedding receptions, corporate meetings, galas, intimate dinners)
• Assist in positioning specialty lighting, drapery, and decorative elements
• Ensure all setup meets luxury property standards and client expectations
• Complete efficient breakdown of events while maintaining quiet operation for overnight guests
• Transport and position banquet equipment including tables, chairs, stages, dance floors, and bars
• Operate material handling equipment safely and efficiently
• Maintain inventory of banquet supplies, linens, and decorative items
• Report damaged or missing equipment to management immediately
• Assist with receiving and organizing new inventory and rental items
• Maintain pristine condition of all banquet spaces including ballrooms, terraces, and pre-function areas
• Vacuum, dust, and detail clean all surfaces before and after events
• Ensure proper sanitation of food service areas and equipment
• Monitor and maintain appropriate temperature and lighting in event spaces
• Address any facility issues that could impact guest experience
• Assist banquet service staff during events as needed
• Maintain professional appearance and demeanor when interacting with guests
• Support special requests and last-minute changes with flexibility and positive attitude
• Ensure all safety protocols are followed to protect guests and team members
• Follow all sanitation, safety, and service standard protocols.
• Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times.
• Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform.
• Perform all other duties that may be assigned as needed by your manager.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

• (2) years of experience in hotel banquet operations or event setup, luxury hotel and/or resort preferred
• Physical ability to lift up to 50 pounds regularly
• Ability to stand and walk for long periods of time
• Strong attention to detail with ability to follow complex setup diagrams and specifications
• Multilingual abilities highly preferred
• Capable of maintaining composure during peak hours
• Ability to work in various weather conditions for outdoor events
• Excellent communication skills
• Flexible to work in different shifts, including evenings, weekends, and holidays
• Highly organized with the ability to multitask in a fast-paced environment
• Ability to work independently and in a team environment

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our Banquet team at La Bahia Hotel.