Banquet Houseperson

Hyatt Centric Hotel; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Dynamic hospitality environment

Job summary

The Indigo Road Hospitality Group is seeking a Banquet Houseperson to support our events team behind the scenes. You will set up banquet spaces, assist with staging, and ensure spaces are guest-ready for functions.

This hands-on role involves moving furniture and equipment, helping with logistics, and coordinating with the Banquet Captain and servers. A positive attitude, reliable teamwork, and the ability to lift up to 50 lbs are required.

Qualifications

• Minimum 1 year of experience in restaurant, events, or hospitality.
• Must be 18 years of age or older.
• Ability to communicate effectively with team members and guests.
• Flexible schedule including days, nights, weekends, and holidays.
• Ability to stand and walk for long periods and lift up to 50 lbs.

Responsibilities

• Set up banquet spaces according to BEOs with tables, chairs, linens, and equipment.
• Assist with staging, décor placement, and space finishing.
• Perform light cleaning and organize storage areas.
• Support banquet servers during events by replenishing supplies and resetting as needed.
• Break down setups and reset rooms for future events.

Skills

Teamwork

Communication

Flexibility

Physical stamina

Job description

Banquet Houseperson

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer,IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

As a Banquet Houseperson, you are the behind-the-scenes backbone of our events team. You'll be responsible for the setup, breakdown, and overall readiness of event spaces, ensuring each function looks flawless and runs smoothly. This hands‑on role involves moving furniture and equipment, assisting with event logistics, and supporting the service team before, during, and after events.

What we will ask of you:

• Set up banquet spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, and equipment.
• Assist with staging, décor placement, and ensuring the event space is polished and guest-ready.
• Perform light cleaning and maintenance tasks to keep event spaces pristine.
• Ensure storage and service areas are organized and stocked with necessary supplies.
• Support banquet servers during events by replenishing supplies, clearing items, and resetting as needed.
• Break down banquet setups post-event in an organized and efficient manner.
• Reset rooms for future events as directed by the Banquet Captain or Events Manager.
• Assist in handling rental equipment, deliveries, or vendor items.
• Work closely with the Banquet Captain, servers, and event team to ensure smooth operations.
• Adhere to all safety, sanitation, and property standards.
• Communicate any issues, damages, or concerns to management promptly.

Requirements for Success:

• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Be 18 years of age or older and at least one year of prior restaurant, events, hospitality or relevant experience
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting
• Occasional pushing, pulling, lifting or carrying up to 50 lbs.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.