Banquet Houseman - Tulsa

Osage Casinos; Tulsa (OK); On-site; USD 16,531 - 22,041; Full time

Job summary

Osage Casinos is seeking a Banquet Houseman to assist with setting up and breaking down events in the Banquet Department. Responsibilities include maintaining cleanliness, lifting and moving equipment, and ensuring guest satisfaction through effective communication. A State of Oklahoma food handlers permit and liquor license are required. The job demands physical stamina as you will stand for long periods and lift heavy materials. Evening and weekend shifts may be required in a casino environment.

Qualifications

• Must be 18 years of age.
• Required to obtain a State of Oklahoma food handlers permit and liquor license.
• Must be able to pass a background check with no prior felony convictions.
• Must be able to obtain and maintain Osage Nation Gaming License.

Responsibilities

• Set up tables, chairs, and supplies for events.
• Ensure cleanliness of banquet rooms and surrounding areas.
• Maintain a constant awareness of safety issues.
• Lift and move equipment of up to 75 lbs as needed.

Skills

Customer service

Communication

Physical stamina

Knowledge of beverage service techniques

Job description

Overview

The Banquet Houseman physically assists with all functions of the Banquet Department to set up and breakdown for events.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

SUPERVISION RESPONSIBILITIES:

• None

MINIMUM QUALIFICATIONS:

• Must be 18 years of age.
• Adhere to all standards to ensure guest satisfaction.
• Serve and communicate with group contacts in friendly and efficient manner.
• Effectively communicate with other staff members.
• Set-up and/or breakdown tables, chairs, audio visual equipment and platform/stages and other equipment as specified by group requirements.
• Maintain cleanliness of banquet rooms, banquet hallways, and storage and services areas.
• Inspect cleanliness and working conditions of all equipment to be set up in function area.
• Required to obtain a State of Oklahoma food handlers permit and liquor license.
• Must be able to pass background check, with no prior convictions of any felonies.
• Must be able to obtain and maintain Osage Nation Gaming License.

Qualifications

JOB DUTIES

• Set up tables, chairs, and other supplies.
• Ensure cleanliness of banquet rooms and surrounding areas.
• Properly dispose of and return set-up materials to designated area.
• Basic knowledge of wine, beer, spirits, glassware, garnishes, and beverage service techniques.
• Physically assist with all functions of Banquet Department and Skyline Event Center as needed.
• Maintains constant awareness of safety issues.
• Report any needed repairs immediately to supervisor.
• Be able to lift 50 lbs. as needed to move equipment.
• Performs all other related and compatible duties as assigned.

PHYSICAL DEMANDS:

• Required to stand and walk for up to 8 hours per day.
• Ability to sit, stoop, kneel or crouch while performing duties.
• Ability to use hands to finger, handle, or feel.
• Ability to use arms to reach and lift above shoulders.
• Ability to lift, push, or pull upwards of 75 pounds.
• Must have normal auditory and good verbal communication.

WORK ENVIRONMENT:

• Work is typically performed within Casino, restaurant, bar, and event settings.
• Exposure to second-hand smoke and a high noise level.
• Work may be performed in hazardous work conditions, such as extreme temperatures and outdoor conditions.
• Situations where caution must be exercised sometimes occur when dealing with difficult guest interaction(s).
• Evening and weekend shifts may be required. Extended hours and irregular shifts may be required.