Banquet Events Lead — Guest Service Excellence

Maggiano's Little Italy; Schaumburg (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Healthcare plans

Career development

Tuition assistance

401(k) with company match

Rewards program

Discounts on tech and travel

Dining discounts

Job summary

Maggiano's Little Italy in Schaumburg, IL is seeking a Banquet Captain to lead professional food service for our events.

You will supervise banquet service, ensure guest satisfaction, and coordinate with kitchen and service staff to deliver the Maggiano's Way. This role offers hourly pay of $25.00–$30.00 with opportunities to advance within the Brinker family and participate in our strong team culture.

Qualifications

• Must have ability to provide excellent guest service.
• Experience in high-volume event settings preferred.
• Strong communication and teamwork skills.

Responsibilities

• Oversee all aspects of professional food service for banquet events.
• Ensure guest satisfaction and high service standards.
• Coordinate with kitchen and service staff to deliver seamless events.

Job description

Maggiano's Little Italy in Schaumburg, IL is seeking a Banquet Captain to lead professional food service for our events.

You will supervise banquet service, ensure guest satisfaction, and coordinate with kitchen and service staff to deliver the Maggiano's Way. This role offers hourly pay of $25.00–$30.00 with opportunities to advance within the Brinker family and participate in our strong team culture.