Banquet Coordinator - E 55th Street Marina

Cleveland Metroparks; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland Metroparks seeks a Banquet Coordinator to book, plan, and coordinate events at the Emerald Necklace Marina Party Room and other park locations.

You will meet with clients to sell event space, prepare proposals and contracts, arrange staffing, and oversee food, beverage, and guest needs to ensure a memorable experience.

Qualifications

• Meets with clients to sell event space and book events.
• Responds to event inquiries and gathers information to meet guest needs.
• Prepares proposals, contracts, and other necessary documents.
• Determines proper set-up, food, beverage, and guest needs; coordinates with staff.

Responsibilities

• Meet with clients to sell event space and book events.
• Respond to event inquiries and gather event information to meet guest needs.
• Prepare proposals, contracts, and other necessary documents.
• Determine proper set-up, food, beverage, and guest needs; coordinate with staff.
• Plan and coordinate logistics: scheduling servers and bartenders, work flow, equipment, and menus.
• Set up, execution, and tear-down of events.
• Manage events, communications with stakeholders, and guest experience.
• Manage event budgets and revenue control procedures.
• Provide prompt follow-up and act as on-site host/hostess.
• Evaluate effectiveness and suggest improvements.
• Travel to various locations to host events and meet clients.
• Keep supervisor informed of issues; maintain safety.

Skills

Event planning

Sales to book events

Client communication

Budget management

Staff coordination

Job description

The Banquet Coordinator books, plans, and coordinates parties, banquets, and special events at the Emerald Necklace Marina Party Room and other restaurant locations throughout the park district.

• Serves as event leader for all banquets, parties and other special events at the Emerald Necklace Marina Party Room, and other Cleveland Metroparks restaurant locations as assigned: Meets with clients to sell event space and book events; answer and respond to event inquiries; gather event information and ensure guest needs are being met; prepare proposals, contracts and other necessary documents; determine proper set-up, food, beverage, and other specific guest needs; and coordinate event with appropriate staff.
• Plans and coordinates the logistical execution of parties, banquets and special events including: Scheduling of servers and bartenders, work flow, equipment, supplies, menus; and the set-up, execution, and tear-down.
• Manages events ensuring client needs are met and communicating with key stakeholders regarding guest experience.
• Manages event budgets. Assures that all revenue control procedures related to events are in compliance with Cleveland Metroparks revenue handling procedures.
• Provides prompt and accurate follow-up and communication to guests regarding events.
• Acts as on site host/hostess for events.
• Evaluates the effectiveness of events and promotions in meeting the goals of Cleveland Metroparks and works with the Assistant Restaurant Manager in making improvements.
• Travels to various restaurants and locations throughout the park district to host events, drop off catering, and meet with clients.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
• Ability to assess client needs and quickly provide solutions
• Performs related duties as assigned or apparent.