Banquet Chef

Omni Hotels & Resorts; Scottsdale (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Omni Scottsdale Resort & Spa at Montelucia is seeking an experienced Banquet Chef to lead day-to-day operations of the banquet kitchen and ensure top-tier preparation for events. You will oversee menu production, staff assignments, and quality control to deliver memorable experiences.

Ideal candidates will have strong leadership, ServSafe certification, culinary degree, and a passion for hospitality. You will collaborate with chefs and event teams to meet health and service standards while

Qualifications

• Interacts with guests to obtain feedback and handle problems.
• Empowers associates to deliver excellent service and meet expectations.
• Observes and improves service performance across the team.
• Keeps guest satisfaction a priority in departmental meetings.
• Supports training and onboarding of new associates.
• Assists in interviewing and hiring of team members with required skills.
• Provides orientation and cross-training to ensure smooth daily operations.
• Communicates performance expectations per job descriptions.
• Participates in performance appraisals and provides feedback.
• Maintains open relationships within the team and with supervisors.

Responsibilities

• Plan, oversee and assist in day-to-day culinary operations of the banquet kitchen.
• Assign detailed duties to staff for efficient event execution.
• Select and inspect high-quality food products per Banquet Event Order.
• Oversee production and execution of menu items.
• Monitor storage, labeling, dating and health-compliant handling of food.
• Evaluate cooks and provide guidance and discipline as needed.
• Maintain communications with Executive Chefs on production.
• Ensure professionalism of banquet team: language, hygiene, attire.
• Continue staff education using available resources.
• Lead the kitchen team in food prep and presentation at events.
• Train staff on menu items and preparation methods.

Skills

Guest service excellence

Staff coaching

Performance feedback

Guest satisfaction emphasis

Training coordination

Interviewing/hiring

Team leadership

Shift flexibility

Communication

Open collaboration

Education

Culinary degree

Tools

ServSafe certified

Job description

Omni Scottsdale Resort & Spa at Montelucia

Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The resort features 293 guest rooms, including 38 luxury suites and two presidential suites, along with award-winning dining at Prado and Scottsdale's only Hammam experience at Joya Spa.

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to creating a culture of warmth, respect, and growth- where every associate is empowered to deliver exceptional service and create memorable moments for our guests. Join a team that takes pride in genuine hospitality and is committed to helping you grow personally and professionally.

Overview

The Banquet Chef will manage all aspects pertaining to the banquet kitchen in servicing all events. To ensure effective operation of the overall Banquet kitchen food production.

Responsibilities

• Plan, oversee and assist in day-to-day culinary operations of the banquet kitchen as it pertains to banquets.
• Assigns (in detail) preparation and specific duties lists to auxiliary banquet kitchen staff for efficient execution of upcoming events.
• Select, order, and inspect and use only the highest standard food product in preparation of all menu items as per Banquet Event Order (BEO).
• Oversee and aid in production and execution of menu items.
• Monitor the receipt, storage, and rotation of food product (as to comply with health department regulations), including coverage, labeling, dating and placing items in proper containers for kitchen service
• Evaluate the work performance of cooks and give guidance and discipline as necessary.
• Maintain effective communications with Executive Sous Chef\Executive Chef concerning food production.
• Facilitate the professionalism of our banquet team by adhering to proper language, uniforms, hygiene, and employee relations.
• Continue self-education of hospitality industry using available tools such as internet, industry magazines, books, and organization.
• Leads the Banquet Kitchen Team in food preparation and presentation during all events.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Hot Kitchen and Cold Kitchen
• Operates and maintains all department equipment and reports malfunctions.
• Purchases appropriate supplies and manages inventories according to budget.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
• Effectively investigates reports and follows-up on associate incidents.
• Sets a positive example for guest relations.

Qualifications

• Interacts with guests to obtain feedback on product quality and service levels; effectively responses to and handles guests problems and complaints.
• Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters.
• Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Helps associates receive on-going training to understand guest expectations.
• Assists as needed in the interviewing and hiring of associate team members with the appropriate skills.
• Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross trained to support successful daily operations.
• Uses all available on the job training tools for associates; supervises on-going training initiatives and conducts training when appropriate.
• Communicates performance expectations in accordance with job descriptions for each position.
• Participates in the associate performance appraisal process, providing feedback as needed.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
• Must be able to work a flexible shift to include holidays weekends and rotating shift.
• Must be Management ServSafe certified
• A culinary degree and/or formal training is strongly preferred.

Physical Requirements

Must be able to lift, push, pull and carry moderate weight. Must be able to walk/stand for extended periods of time, with frequent bending and twisting.Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell.

Working Environment

• Interior of hotel in restaurant and kitchen areas with exposure to humidity, steam and extreme temperatures.
• Exposure to hazardous cleaning chemicals.

EEO & Diversity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
• EEOC is the Law Poster.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.