Banquet Captain- FT-Flex- Memphis Marriott East

Melrosehoteldc; Memphis (TN); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Memphis Marriott East seeks a Banquet Captain to lead function setup and service for large events. This full-time, flexible role requires strong guest service, teamwork, and the ability to manage staff during functions.

You will coordinate equipment, oversee room setup per BEOs, and liaise with kitchen staff to ensure quality and timing. Evening, weekend, and holiday availability may be required.

Qualifications

• Clear verbal and written communication with guests and staff.
• Strong work ethic, initiative, and professional service.
• Ability to stay calm and productive in high pressure events.
• Willingness to work nights, weekends, and holidays as needed.
• Ability to read and interpret BEOs for accurate room setup.

Responsibilities

• Make arrangements for equipment needed for guest functions, ensuring accuracy before staff arrival.
• Assist Banquet staff in room setup and ensure proper table and equipment alignment per BEOs.
• Schedule staff for pre-meal assignments and function stations, and communicate special requests.
• Inspect food quality and presentation; coordinate with kitchen on changes and timing.

Skills

Effective communication

High work ethic

Team player

Under pressure

Read BEOs

Job description

Banquet Captain- FT-Flex- Memphis Marriott East

#26-2697

Location Description

5795 Poplar Avenue, Memphis, Tennessee 38119

Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies.

Job Description

What you will be doing

• Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up.
• Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's.
• Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions.
• Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

Location

Memphis Marriott-MEM

Requirements

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates.
• High work ethic and self-initiative, prompt, professional service
• Ability to work in high pressure situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Read and interpret BEO's to understand and verify room set up and menu served
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

Applicants have rights under Federal Employment Laws