Banquet Captain

Sodexo; Madison, Northern (WI, KY); Hybrid; USD 26,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Paid time off

401k

Shift meals

Job summary

Banquet Captain at Sodexo at Alliant Energy Center in Madison, WI, is a part-time, on-site leadership role overseeing banquet service execution and directing banquet staff to meet BEO timelines and standards.

The role emphasizes guest satisfaction, strong communication, and close collaboration with the culinary and service teams to ensure smooth, professional events. Requires 1–3 years in banquet service and relevant certifications.

Qualifications

• High School diploma, GED, or equivalent experience preferred.
• Minimum of 1–3 years of banquet, catering, or food and beverage service experience.
• Prior lead or captain experience in a banquet or event environment preferred.
• Must meet minimum age requirements to serve alcohol based on local regulations.
• Must maintain a valid TIPS/TEAM or equivalent alcohol‑service certification.
• Food handler certification may also be required based on state regulations.

Responsibilities

• Ensure compliance with food safety, sanitation, HACCP, and alcohol service policies.
• Assist with training and onboarding of banquet service staff as directed.
• Ability to frequently lift and move up to 35 pounds and occasionally up to 50 pounds.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Skills

Banquet leadership

Guest service

Communication

On-floor supervision

Education

High School diploma

Tools

HACCP knowledge

TIPS certification

Job description

Banquet Captain

Location: ALLIANT ENERGY CENTER - 93134001

Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type: Part-time

Pay Range: $18.75 - $25.31

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

What You’ll Do:

As a Banquet Captain at Sodexo, you will provide direct, on-floor leadership during banquet and catered events by coordinating service execution and directing Banquet Servers and Banquet Porters. This role serves as the primary service lead for assigned events and is responsible for ensuring service is delivered according to Banquet Event Orders (BEOs), timelines, and service standards.

The Banquet Captain actively participates in event setup, service, and breakdown while maintaining a strong focus on guest satisfaction, communication, and attention to detail. This position works closely with the Banquet Supervisor, culinary team, and service staff to ensure events are executed smoothly and professionally. Responsibilities may vary based on event size, service style, and business needs.

Responsibilities include:

• Ensure compliance with food safety, sanitation, HACCP (Hazard Analysis Critical Control Point), and alcohol service policies.
• Assist with training and onboarding of banquet service staff as directed.
• Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 50 pounds.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

What You Bring:

• High School diploma, GED, or equivalent experience preferred.
• Minimum of 1–3 years of banquet, catering, or food and beverage service experience.
• Prior lead or captain experience in a banquet or event environment preferred.
• Must meet minimum age requirements to serve alcohol based on local and state regulations.
• Must maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol‑service certification, and comply with all state‑specific alcohol training requirements.
• A food handler certification may also be required based on state or local regulations.

Link to full Job description

What We Offer:

Flexible and supportive work environment, so you can be home for life’s important moments.

Access to ongoing training/development and advancement opportunities to turn your job into a career

Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.

In addition to Sodexo’s standard, some locations may offer additional site‑specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

Link to benefits summary

Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo’s benefit offerings during the interview process.

Who we are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.