Banquet Captain

Sheraton Ann Arbor Hotel; Ann Arbor (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PayActive wage access

Paid Time Off

Healthcare benefits

401(k) with match

Job summary

HVMG is seeking a Banquet Captain to lead a team during events, ensuring flawless execution from setup through breakdown. You’ll coordinate staff, manage timelines, and act as the primary client contact on-site to deliver outstanding hospitality experiences.

Ideal candidates bring leadership skills and a passion for guest service, with relevant hospitality background and a readiness to advance into management roles within the organization.

Qualifications

• Leadership and team supervision experience in hospitality.
• Ability to coordinate event logistics and timelines.
• Strong communication with clients and staff.

Responsibilities

• Lead banquet team from setup to breakdown.
• Coordinate service staff and event logistics.
• Serve as main point of contact during functions.
• Report to Banquet Manager.

Skills

Leadership

Team supervision

Client liaison

Communication

Education

No minimum education

Hospitality experience preferred

Job description

As a Banquet Captain, you’ll lead the team in executing seamless events—from setup to breakdown—ensuring every detail meets client expectations. You'll coordinate service staff, manage timelines, and serve as the main point of contact during functions. This role is perfect for those with strong leadership skills and a passion for delivering exceptional hospitality experiences.

Key Responsibilities

• You'll be the leader behind memorable events and functions, ensuring every detail is executed flawlessly.
• Your daily tasks will include supervising banquet staff, coordinating event logistics, and liaising with clients.
• You will report to the Banquet Manager.
• A career as a banquet captain can pave the way to various management roles, such as banquet manager, event planner, or even director of catering and conference services.

Education & Experience

• No educational minimum is required
• Previous experience in this exact position (preferred)
• Previous experience in a similar or related position (required)
• A combination of education and hospitality experience will be considered

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer.

We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws.

This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.