Banquet Bartender

The Clubs of Kingwood; Akron (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k) retirement plan

Generous paid time off

Job summary

Invited is seeking a Bartender to maintain beverage control, pour accurately, and keep the bar clean while delivering service that aligns with the club's standards and meets member expectations.

You will greet members by name, assist with food and beverage service at the bar, and maintain knowledge of menu, daily features, and specials. The role emphasizes the 3-steps of service and teamwork in a dynamic hospitality environment.

Qualifications

• High school diploma or equivalent.
• Certification in alcohol and food safety awareness.
• Previous Food & Beverage service experience.
• Excellent communication and instruction-following skills.
• Willingness to work indoors/outdoors and holidays.

Responsibilities

• Deliver high standards of service as outlined in the F&B program.
• Assist with the service of food and beverages at the bar.
• Greet members by name and provide a warm, personalized experience.
• Accurately execute orders and requests promptly.
• Maintain cleanliness and organization of the bar area.
• Stock and restock supplies; ensure beverage control.
• Know the menu and daily features; upsell where appropriate.
• Collaborate with team and participate in the 3-steps of service.
• Handle guest complaints professionally and notify management.

Skills

Communication skills

Customer service

Wine knowledge

Bottle opening

Ethical work standards

Education

High school diploma

Alcohol and food safety certification

Tools

POS System

Bar equipment

Wine tool

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since itsinceptionin 1957, Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members, guests and more than17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools,state-of-the-artracquet facilities, fitness centers, and much more.Come bea part of this incredible and inclusive team at Invited!

Job Summary

As a Bartender, you are responsible for maintaining beverage control, ensuring accurate pouring, and serving of products, while keeping the bar area clean and organized. You will provide exceptional service that aligns with the club’s standards and meets or exceeds member expectations. You will consistently uphold the 3-steps of service at every opportunity to enhance the member and guest experience.

Reporting Structure

• Reports to the Director of Food & Beverage, Director of Beverage, Director of Restaurants, or Director of Banquets

Day to Day

• Deliver high standards of service as outlined in the F&B service training program.
• Assist with the service of food and beverages to members and guests at the bar.
• Know members’ names, greet them promptly, provide a warm and personalized experience.
• Accurately execute member and guest orders and requests in a timely manner.
• Address and resolve member and guest complaints professionally, notifying management of issues and practicing effective service recovery.
• Prepare the bar area for service by setting up bottles, garnishes, glassware, and ice, ensuring all items are fully stocked and in place at the star of each shift.
• Consistently check the bar area for cleanliness and maintain an orderly and organized work area, including regular sanitizing.
• Ensure daily assignments and side work are complete to meet club standards, including restocking and refilling supplies.
• Maintain comprehensive knowledge of the a_la_carte menu, including daily features and specials that may not be on the menu.
• Ensure all liquor items are properly stocked, accurately poured, and responsibly managed to maintain beverage control.
• Possess and maintain clear knowledge of all liquors, beers, and wines available at the club.
• Support fellow employees and contribute to a positive team environment. Be proactive in assisting members and guests ensuring delivery of the 3-steps of service.
• Complete additional duties as assigned by management.
• Stay aware of and actively participate in team efforts, providing support wherever needed.
• Ensure all daily assignments and side work are completed to meet club standards.

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

About You

Preferred

• High school diploma or equivalent.
• Certification in alcohol and food safety awareness.
• Previous experience in Food & Beverage service.
• Excellent communication skills with the ability to follow instructions accurately.
• Strong commitment to maintaining the highest ethical work standards.
• Comfortable working in both indoor and occasional outdoor environments.
• Basic bar and wine knowledge, including but not limited to various cocktails and wine varietals.
• Ability to properly open a bottle of wine with a wine tool.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment

• Trays (2 - 60 lbs.)
• POS System
• Bottle Opener
• Wine Tool
• Blender
• Bar Dishwasher

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements.Additionalduties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.