Banner's Hallmark Roanoke, VA

Hallmark; Cave Spring (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Tuition Reimbursement Program

Generous Employee Discounts

Job summary

Hallmark is opening a new store in Cave Springs Shopping Center and seeks a Sales Associate who thrives in a team environment. You will drive revenue through excellent customer service, knowledge of products, and effective merchandising to meet store goals.

The role emphasizes strong communication, accountability, and the ability to balance tasks on the sales floor with backroom duties, all while delivering a positive guest experience.

Qualifications

• High School diploma or equivalent required.
• Flexibility for holidays, evenings, and weekends.
• Proficient in duties and competencies listed above.

Responsibilities

• Drive revenue by delivering exceptional customer experience and supporting store goals.
• Provide outstanding customer service with product knowledge to meet guest needs.
• Maintain clean, organized selling floor and backroom; assist with shipments and replenishment.
• Assist in merchandising to follow company guidelines and store standards.

Skills

Drive Results

Customer Service

Product Knowledge

Operational Excellence

Merchandising

Accountability

Communication

Customer Focus

Business Insight

Action Oriented

Complexity Management

Interpersonal Skills

Nimble Learning

Resourcefulness

Instills Trust

Resilience

Education

High School diploma or equivalent

Job description

• Relocation Expense Covered No

Contact information

• Email [e-mail]

Join Us!

We're opening a new store in Cave Springs Shopping Center!

We offer:

• Competitive Pay
• Tuition Reimbursement Program
• Generous Employee Discounts

We believe we're at our very best when helping others.

Our environment allows you to support our guests to get them through tough times and celebrate with them during the good times.

Requirements

The Sales Associate should enjoy meeting others, love working as a team and collaborating.

The Sales Associate should be able to optimize the shopping experience through knowledge and attentive customer service to continually increase sales and productivity.

The Sales Associates primary duties are, but not limited to:

• Drive Results: Assist in driving revenue by providing exceptional customer experience while balancing tasks. Understand company and store goals
• Customer Service and Product Knowledge: Proactively engages customers and assists in fulfilling their needs by building relationships and sharing product knowledge.
• Operational Excellence: Ensure that both the selling floor and backroom are clean, neat and orderly every day. Participates in processing of shipments, replenishment of the selling floor and additional tasks.
• Merchandising: The SA will assist in executing company guidelines to make effective merchandising decisions and hold store to standard.

To achieve the responsibilities above, the Sales Associate must be skilled in the following competencies:

• Ensures Accountability : Holding self and others accountable to meet commitments.
• Communicates Effectively: Utilize different modes of communication to convey a clear understanding of the needs of different audiences.
• Customer Focus: Identifies opportunities and builds solutions that meet customer expectation. Establishes and builds lasting customer relationships.
• Business Insight: Applies knowledge of business and current market trends to advance the organization’s goals. Effectively utilizes knowledge of sales drivers, strategies and tactics played out in the marketplace.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Nimble Learning: Actively learn through experimentation and tackling new problems using successes and failure as learnings.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Instills Trust: Gaining the confidence and trust of others through honestly, integrity, and authenticity.
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations

Qualifications

• High School diploma or equivalent
• Ability to work a flexible schedule; including, but not limited to, holidays, evenings, and weekends.
• Must be proficient in all duties and competencies listed above.