Banking Services Group Leader I - Treasury Management Services (Night Shift - Schedule listed below)

M&T Bank; Baltimore (MD); On-site; USD 47,029 - 78,354; Full time

Job summary

M&T Bank is seeking a Treasury Management Services professional for an on-site role in Baltimore, MD. The position emphasizes leading a team, monitoring workflows, training staff, and ensuring strict adherence to risk and regulatory standards.

The candidate should have at least 3 years of higher education or relevant work experience, strong customer service skills, and proficiency with MS Office. The role requires collaboration with management and a focus on quality and risk controls.

Qualifications

• Minimum of 3 years' higher education and/or relevant work experience.
• Work leadership experience.
• Strong customer service skills.
• Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team

Responsibilities

• Monitor workflow and liaison between Treasury Management Services unit and management.
• Provide training and coaching to team on daily work functions and approve work.
• Complete quality assurance control reviews of team activities.
• Identify and resolve problems within the team.
• Assist with production work on an as-needed basis.
• Complete daily production reporting for the team and approve daily work.
• Adhere to risk and regulatory standards, policies and controls.
• Promote an environment that supports belonging and the M&T Bank brand.
• Complete other related duties as assigned.

Skills

Customer service

Leadership

Communication

MS Office

Education

3+ years higher education

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Schedule:

This role is fully onsite at Montgomery Park in Baltimore, MD. Shift hours are Monday - Friday 12:00 AM- 8:30 AM/Completion.

Overview:

Monitors established workflow and assists in production of work within Treasury Management Services.

Primary Responsibilities:

• Monitor work flow and serve as liaison between assigned Treasury Management Services unit and management.
• Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.
• Complete quality assurance control reviews of team activities.
• Identify and resolve problems within assigned Treasury Management Services team.
• Assist with production work on an as needed basis.
• Complete daily production reporting for assigned Treasury Management Services team and approve daily work.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

Minimum of 3 years' higher education and/or relevant work experience

Work leadership experience

Strong customer service skills

Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team

Education and Experience Preferred:

Proven verbal and written communication skills

Knowledge of systems, documents and procedures in assigned area

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Baltimore, Maryland, United States of America