Banking Market Manager

PNC Financial Services Group, Inc.; Grand Rapids (MI); On-site; USD 146,000 - 271,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Pension

Stock purchase plan

Paid time off

Job summary

PNC Financial Services Group, Inc. in Grand Rapids, MI, seeks a Banking Manager to lead AMG market growth, develop strategies, recruit and coach Banking Advisors, and ensure superior client experience. The role emphasizes risk governance and collaboration with leaders across lines of business.

You will manage key client relationships, drive performance, and mentor a team to meet market objectives while aligning with PNC’s values and risk framework.

Qualifications

• Roles at this level typically require a university/college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.

Responsibilities

• Leads growth of banking services within the assigned markets.
• Crafts and executes strategies to support business development.
• Oversees recruitment, onboarding, and career development of banking professionals.
• Coaches, mentors, and manages performance to achieve market goals and customer experience results.
• Monitors and manages risk and compliance policies for the markets.
• Builds relationships with leaders and cross line of business partners to grow the banking business.
• Builds/manages a network of external partners to support business development.
• Acts as subject matter expert for sophisticated banking and lending strategies.
• Manages relationships with key clients as needed.
• Directs and manages markets to ensure client satisfaction and retention.

Skills

Book Of Business

Client Satisfaction

Customer Retentions

Financial Management

Financial Performance

Portfolio Management

Sales Process

Client Relationship

Credit Analysis

Decision Making

Effective Communications

Managing Priorities

Problem Solving

Products and Services

Sales Negotiation

Education

Bachelors

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Banking Manager within PNC's Asset Management organization, you will be based in Grand Rapids, MI. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Leads growth of banking services within the assigned markets(s). Crafts and executes on the strategies to support business development within the market(s), aligned with AMG's business and financial priorities. Oversees the recruitment/acquisition, onboarding, and career development of banking professionals within the assigned market(s). Coaches, mentors, and manages the performance of Banking Advisors to ensure individual and market goals are achieved while attaining noteworthy customer experience results. Monitors and manages team's adherence to AMG's risk and compliance policies and processes for the assigned market(s). Builds relationships and works closely with market and functional leaders as well as cross line of business partners to grow the Banking business and facilitate integrated business development opportunities and solutions for clients. Builds / manages a network of external partners to assist team in business development and client acquisition opportunities. Serves as subject matter expert for team and demonstrates technical expertise in sophisticated/complex banking and lending strategies. Manages individual relationship with key clients within assigned market(s) as needed. Directs and manages market(s) to ensure client satisfaction, client retention and expansion of sales revenue.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Preferred Skills

• Book Of Business
• Client Satisfaction
• Customer Retentions
• Financial Management
• Financial Performance
• Portfolio Management
• Sales Process Competencies
• Client Relationship Management
• Credit Analysis and Verification
• Decision Making and Critical Thinking
• Effective Communications
• Managing Multiple Priorities
• Problem Solving
• Products and Services
• Sales Negotiating Work Experience

Education

Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $146,000.00 – $271,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 06/23/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.