Banking Center Relationship Banker 2 L.I.C. Ditmars Blvd

Banco Santander (Brasil); New York (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander Bank, N.A. is seeking a Banking Center Relationship Banker II in New York. You will serve Banking Center customers and support the team in achieving sales, service, and operations goals, processing transactions and learning customer financial needs to build trust and opportunities.

You will contribute to partnerships across business segments, coach fellow bankers, and help ensure compliance with banking regulations while delivering quality customer service and growth.

Qualifications

• HS Diploma or GED required.
• Associates or Bachelor's degree preferred.
• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with branch transaction processing systems.
• Ability to work flexible/rotating schedule; weekends and extended hours may be required.
• Travel may be required to alternate Banking Centers.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion.
• Evaluates needs of clients and offers appropriate financial products and services.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives.
• Achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers.

Skills

Customer service

Needs-based sales

Supervisory experience

Product knowledge

Banking systems

Teamwork

Flexible schedule

Travel willingness

Education

HS Diploma or GED

Associates or Bachelor's degree - preferred

Job description

Banking Center Relationship Banker 2 L.I.C. Ditmars Blvd

Country: United States of America

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make:

Webster Bank, a division of Santander Bank, N.A.

The Relationship Banker II role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals. The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Ability to supervise and coach fellow relationship Bankers

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• H.S. Diploma or General Education Degree (GED) -required
• Advanced degrees (Associates and/or Bachelor's) -preferred

Qualifications:

• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

• Minimum: $35,250.00 USD
• Maximum: $58,000.00 USD

We Value Your Impact:

Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equa