Banking Center Relationship Banker 1, Rocky Hill, CT

F8F Santander Bank N.A.; Montebello (CA); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank in Rocky Hill, CT is seeking a Banking Center Relationship Banker I to support customers with everyday banking needs and to grow sales through needs-based conversations.

You will process routine transactions, learn customers' financial goals, build trust, collaborate with team members across the bank, and strive to exceed branch sales, service, and operations targets while maintaining compliance. This role offers growth opportunities within a supportive, diverse team.

Qualifications

• HS Diploma or GED required.
• Advanced degrees (Associates and/or Bachelor’s).
• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule; may require weekends and extended hours.

Responsibilities

• Process routine customer transactions and support daily operations.
• Learn customer financial needs and offer appropriate products through needs-based conversations.
• Establish trust, generate leads, and optimize sales opportunities.
• Provide quality customer service and maintain strong partnerships across business segments.
• Meet/exceed branch sales, service, and operations goals; ensure compliance with regulations.
• Support branch audits and regulatory requirements.

Skills

Customer service

Needs-based banking sales

Education

HS Diploma or GED

Advanced degrees (Associates or Bachelor's)

Job description

Banking Center Relationship Banker 1, Rocky Hill, CT Country: United States of America

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

Webster Bank, a division of Santander Bank, N.A. The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals. The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available. Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships. Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions. Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives. Expected to achieve/ exceed both individual and team goals in sales, service and operations. Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Education:

H.S. Diploma or General Education Degree (GED) required

Advanced degrees (Associates and/or Bachelor's)

Qualifications:

3-4 years customer service and needs-based banking sales experience preferred Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers. Self-starter and highly motivated. Working knowledge of all products and services. Keeps current with all systems used for branch transaction processing. Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Base Pay Range:

• Minimum: $32,250.00 USD
• Maximum: $51,000.00 USD

We Value Your Impact:

Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

We are committed to providing an inclusive and accessible application process for all candidates.

The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.