Banker III- 3rd & Stevens Branch

Banner Bank; Spokane (WA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation and holidays

401(k) with match

Tuition reimbursement

Job summary

Banner Bank in Spokane, WA seeks a Teller to be the friendly face of the branch and a trusted advisor helping clients reach financial goals.

You will process transactions, promote Banner products, and support branch operations while delivering accurate, courteous service in a growth‑oriented team environment.

Qualifications

• High School Diploma or GED is required.
• Two+ years teller experience with sales goals is required.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Process client transactions accurately and efficiently following policies.
• Provide an excellent client experience with professionalism and care.
• Refer products and services to help clients achieve goals.
• Lead in sales, operations, and client service within the branch.
• Support branch operations by mentoring and coaching teller staff.

Skills

Sales experience

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.

With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Banker, you’ll be the welcoming face of the branch and a key partner in helping clients reach their financial goals. Your work ensures that every interaction is accurate, friendly, and aligned with our commitment to exceptional service. This role is a great fit for someone who enjoys connection, teamwork, and being part of a supportive, growth‑oriented environment.

In this role you'll

• Process client transactions accurately and efficiently while following established policies and procedures.
• Provide an excellent client experience and represent the Bank with professionalism and care.
• Help clients achieve financial goals by referring products, services, and Bank specialists when appropriate.
• Serve as a leader in sales, operations, and client service within the branch.
• Support branch operations, including mentoring, training, and coaching members of the teller team.
• Work collaboratively to complete assignments with quality and timeliness, with or without direct supervision.
• Maintain strong personal reliability and punctuality.
• Engage in in‑person and phone conversations to identify and sell Bank products and services, meeting minimum referral standards.
• Open new accounts using the Banner Way sales process, when assigned.
• Ensure full compliance with policies, procedures, security requirements, and regulatory standards.

What we're looking for

• You have a High School Diploma or GED (Required).
• You have two or more years of teller experience that includes sales experience with established goals (Required).
• An equivalent combination of education and experience can be considered in lieu of a degree.

What helps you shine

• You bring strong organizational skills and enjoy focusing on details.
• You’re comfortable with Windows‑based applications, calculators, and basic PC tasks.
• You have solid math, negotiation, and problem‑solving abilities.
• You communicate clearly in both verbal and written formats, and use polished phone and email etiquette.
• You build relationships easily and bring excellent customer service to every interaction.
• You’re able to work branch hours as scheduled.
• You’re able to lift and move up to 25 pounds as part of essential job functions.

Our company values

• Do the right thing
• Mutual respect
• Teamwork
• Honesty and integrity

What our team says

• "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor review

Compensation & benefits

• Targeted starting salary range (based on experience): $19.00-$24.59
• Annual incentive potential
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.