Bank Teller

Heritage-Bank; Tumwater (WA); On-site; USD 2,755,000 - 3,444,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Volunteer time

Paid vacation

Paid holidays

Float day

Job summary

Heritage Bank in Tumwater, WA is hiring a Bank Teller. The role supports customers with routine transactions, promotes bank products, and maintains accurate cash handling. On-site work with a regular weekday schedule, potential for Level I or II placement based on experience.

The position emphasizes strong customer service, accuracy, and teamwork within the Tumwater branch. A positive, compliant work approach is essential for success in this full-time retail banking role.

Qualifications

• 6 months customer service experience (Level I)
• 1 year cash handling and customer service in financial services (Level II)
• High school diploma or equivalent
• Proficient with standard office equipment and computer skills
• Familiarity with DNA or Fiserv preferred

Responsibilities

• Builds and maintains strong relationships with customers and colleagues.
• Performs routine paying/receiving duties and maintains a correct cash drawer.
• Promotes bank products and services based on customer needs.
• Maintains confidentiality of customer requests and transactions.
• Complies with all policies, procedures, security and regulatory requirements.
• Participates in branch marketing and sales promotions.
• Performs branch administrative duties as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Tools

DNA or Fiserv

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bank Teller

Regular Full-Time Retail Banking Tumwater, Tumwater, WA, US 1 Attachments

Heritage Bank has an exciting opportunity to join our organization!

At Heritage Bank we are committed to delivering exceptional financial services to our customers. The TumwaterBranch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts.

Overview:

This position is Full Time; typical schedule is Monday through Friday 8:30 a.m. to 5:15 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

This position is fully onsite in Tumwater, Washington. The TumwaterBranch is a designated travel team branch, and supports Pierce and Thurston Counties and may support other counties in the region as needed

Base Salary Range:

Level I - $20.00 - $22.88 per hour

Level II - $21.00 - $24.84 per hour

Depending on qualifications and experience, Bank Teller I or II may be considered.

The Role at a Glance:

• Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
• Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
• Promotes, explains, and refers bank products and services based on customer needs.
• Maintains confidentiality when handling customer requests and transactions.
• Complies with all policies, procedures, security, and regulatory requirements.
• Actively participates in branch marketing and sales promotions.
• Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.

Core Skills and Qualifications

• Level I - 6 months customer service experience - required.
• Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
• High school diploma or equivalent.
• Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
• Computer software knowledge in DNA or Fiserv, preferred.
• Equivalent combination of education, experience, and training may be considered.
• Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills Bilingual in English and Spanish preferred, but not required.
• Valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.

Working Environment/Conditions:

• Climate controlled office environment.
• Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule.
• May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.

Physical Demands/Effort:

• Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
• Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Ability to stand or sit for extended periods of time and duration of shift.
• Ability to occasionally kneel, reach, bend, push, pull and carry.
• Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.

At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked.

The base salary range represents Heritage Bank’s current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank’s total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.

##JobCategory:Retail Banking##

##City:Tumwater##

##State:WA##

##Internal:false##

Attachments (1)

Heritage Financial_Recruiting Benefits Flyer_1-2026.pdf