Bank Teller

Farmers National Bank of Canfield; Middlefield Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Farmers National Bank of Canfield is seeking a teller to process transactions and provide superior service. You will recognize customer needs and refer products, while maintaining accuracy in cash handling and daily balancing of a teller terminal.

The role emphasizes teamwork, training completion, and confidentiality of customer information, with flexibility to support branch operations as needed.

Qualifications

• High School diploma or GED.
• Proven cash handling experience.
• Basic computer skills and knowledge of office equipment.
• Customer service and/or sales experience.

Responsibilities

• Process teller transactions at a teller window and maintain accuracy.
• Recognize customer needs and cross-sell bank products.
• Operate and balance a terminal and cash drawer daily.
• Maintain confidentiality of customer information per policy.
• Complete mandatory training including BSA/AML procedures.
• Assist with branch duties and money shipments as needed.

Skills

Cash handling

Customer service

Cross-selling

Basic computer skills

Education

High School diploma or GED

Tools

POS terminal

Job description

Job Details

• THIS POSITION IS ELIGIBLE FOR A $500 SIGN-ON BONUS ***

Description

• THIS POSITION IS ELIGIBLE FOR A $500 SIGN-ON BONUS ***

SUMMARY:

Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.

Essential Duties And Responsibilities

• Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
• Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results
• Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
• Operate and balance a terminal and cash drawer daily
• Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
• Accept checks for cashing in accordance to FNB check handling procedures
• Participate and successfully complete all required training courses
• Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
• Assist with various duties associated with money shipments/orders, etc.
• Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions
• Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
• Motivation to make outbound sales calls to current and prospective clients
• Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
• Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
• Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
• Must be able to work in a team environment, in a positive manner, with coworkers and the public
• Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
• Regular, predictable attendance is an essential requirement of this position
• Complete all other duties as assigned

Education And/Or Experience

• High School diploma or General Education degree (GED)
• Proven cash handling experience
• Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
• Customer service and/or sales experience at any level

E-Verify is used to confirm the identity and employment eligibility of all newly hired employees

Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran