Bank Manager

Citizens National Bank; Brandon (MS); On-site; USD 55,000 - 85,000; Full time

Job summary

Citizens National Bank in Brandon, Mississippi, is seeking a Bank Manager who will lead a dynamic retail team, drive sales and service, and promote a strong culture of compliance and community engagement.

The Bank Manager will develop staff, coach for performance, and cultivate relationships with both consumer and commercial customers while expanding lending and deposit opportunities.

Qualifications

• High school graduate or GED and either associate’s degree or 4 years of related experience.
• High energy with strong interpersonal, verbal and written communication skills.
• Ability to develop, mentor and manage staff while using interpersonal and leadership skills.

Responsibilities

• Hires, develops, trains and maintains a dynamic retail team to ensure all sales and operational processes are followed.
• Develops, mentors and manages staff, including motivating, coaching and counseling, while adhering to the Bank’s Vision, Core Competencies and Moments of Truth.
• Listens for referral opportunities and documents, maintains and expands customer relationships while coaching their team to do the same.
• Grow and expand customer relationships via outside sales calls including small business lending.
• Participates in local community events and Bank outreach activities.

Skills

Leadership

Staff development

Sales skills

Relationship building

Communication

Education

High school diploma or GED

Associate degree

Bachelor’s degree

Job description

Career Opportunities with Citizens National Bank

The Bank Manager (BM) creates, develops and supports a dynamic retail team that will maintain strong consumer and commercial customer relationships by providing quality services that help customers achieve their financial dreams. The BM utilizes leadership and management skills to promote a sales culture that includes outside business development calls and maintains control of operations and compliance standards.

Essential Functions

• Hires, develops, trains and maintains a dynamic retail team to ensure all sales and operational processes are followed.
• Develops, mentors and manages staff, including motivating, coaching and counseling, while adhering to the Bank’s Vision, Core Competencies and Moments of Truth.
• Listens for referral opportunities and utilizes the bank’s Customer Relationship Management system to document, maintain and expand customer relationships while coaching their team to do the same.
• To grow and expand customer relationships, the BM will conduct outside sales calls to existing and new customers to expand deposit and lending relationships including small business lending.
• Participates, supports and encourages team participation in local community events, clubs and activities including Bank at Work activities and Financial Literacy classes.

Secondary Functions

• Assists customers with banking needs including opening and closing accounts, account maintenance, and consumer lending.
• Maintains the branch facility.

Supervisory Responsibility

Assistant Bank Manager, Universal Bankers and CSR Supervisor. May vary from branch to branch.

This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.

Physical Demands

• Prolonged periods working at a desk.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours vary according to the branch location.

Travel

Travel is primarily local during the business day, although some out of the area and overnight travel may be expected.

Required Education, Experience, and Skills

• High school graduate or GED and either associate’s degree or 4 years of related experience.
• High energy with strong interpersonal, verbal and written communication skills.
• Ability to develop, mentor and manage staff while using interpersonal and leadership skills.

Preferred Education and Experience

• Bachelor’s degree or more than 5 years of related work experience.
• Banking experience.
• Community involvement.
• Lending and sales experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.