Bank Fraud Investigations Specialist

Stifel; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Stifel in St. Louis is seeking a Bank Fraud Investigation Specialist to support the fraud investigations team by identifying, documenting, and resolving suspected fraudulent activity across payment channels.

This role emphasizes accuracy, cross-functional collaboration, and adherence to regulatory requirements. You will monitor alerts, gather evidence, conduct basic research, respond to inquiries, and help prepare fraud claims while learning fraud detection techniques and regulatory

Qualifications

• Minimum: High School Diploma or equivalent.
• Preferred: Associate or Bachelor's degree in Criminal Justice, Finance, Business, or related field.
• Minimum: 2+ years in banking, customer service, or operations; experience in fraud or risk exposure is a plus.

Responsibilities

• Monitor and review alerts for suspicious activity across ACH, wires, online banking, and check transactions.
• Assist in gathering documentation and evidence to support fraud investigations.
• Conduct basic research using internal systems and public records to support case development.
• Respond to internal inquiries regarding suspected fraud and assist in preparing fraud claims.
• Support the team in documenting case activity and maintaining accurate records.
• Assist in preparing reports and summaries for internal use or escalation.
• Learn and apply fraud detection techniques and regulatory requirements.
• Escalate complex or high-risk cases to senior investigators or management as appropriate.
• Collaborate with internal departments to resolve fraud-related issues and improve controls.

Skills

Attention to detail

Communication skills

Discretion with sensitive information

Interest in fraud prevention

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in Criminal Justice, Finance, Business, or related field

Tools

Microsoft Office (Excel, Word, Outlook)

Case management tools

Job description

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let’s talk about how you can find your place here at Stifel,where success meets success.

What You'll Be Doing

The Bank Fraud Investigation Specialist supports the fraud investigations team by assisting in the identification, documentation, and resolution of suspected fraudulent activity across various payment channels.

What We're Looking For

• Monitor and review alerts for suspicious activity across ACH, wires, online banking, and check transactions.
• Assist in gathering documentation and evidence to support fraud investigations.
• Conduct basic research using internal systems and public records to support case development.
• Respond to internal inquiries regarding suspected fraud and assist in preparing fraud claims.
• Support the team in documenting case activity and maintaining accurate records.
• Assist in preparing reports and summaries for internal use or escalation.
• Learn and apply fraud detection techniques and regulatory requirements.
• Escalate complex or high-risk cases to senior investigators or management as appropriate.
• Collaborate with internal departments to resolve fraud-related issues and improve controls.

What You'll Bring

• Strong attention to detail and organizational skills.
• Basic understanding of banking products and services.
• Effective written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Interest in fraud prevention, investigations, or financial crime compliance.

Education & Experience

• Minimum Required: High School Diploma or equivalent.
• Preferred: Associate’s or Bachelor’s degree in Criminal Justice, Finance, Business, or related field.
• Minimum Required: 2+ years of experience in banking, customer service, or operations, with experience in fraud or risk exposure as a plus.

Systems & Technology

• Proficient in Microsoft Office (Excel, Word, Outlook).
• Familiarity with banking systems or case management tools is a plus.

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel’s bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.

Stifel is an Equal Opportunity Employer.