Bank Equipment Technician

Cennox; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Cennox is seeking a Bank Equipment Technician in Raleigh, NC to perform scheduled maintenance on ATMs and kiosks, install signs, and complete related paperwork. The role requires independent work, strong organizational skills, and reliable transportation.

The position involves site visits, adherence to safety and testing policies, and the ability to follow detailed instructions while delivering excellent customer service to banking clients.

Qualifications

• Must have basic technical/mechanical aptitude and ability to follow instructions.

Responsibilities

• Perform scheduled cleanings and minor refurbishments on bank equipment including ATMs and kiosks.

Skills

Smart-phone familiarity

Good organizational skills

Interpret written instructions

Learn through telephone training

Work independently

Excellent customer service

Valid driver's license

Vehicle insurance compliance

Pre-employment drug testing

Education

High school diploma or equivalent

Field experience preferred

Previous technical/mechanical positions preferred

Tools

Microsoft Office (Word, Outlook, Excel)

Maps and routing apps (MapPoint/Google Maps)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FULL TIME Technical Raleigh, NC, US

Position Summary

As a Bank Equipment Technician, you will be responsible for performing scheduled cleanings, updating signage, minor refurbishments, and other related work on bank equipment including Automated Teller Machines

Duties and Responsibilities

• Clean and detail exterior, update signage/decals, inspect electrical, perform minor refurbishments, and change light bulbs of Automated Teller Machines and Kiosks
• Clean stainless-steel surfaces inside bank vaults
• Perform preventative maintenance on money counting machines
• Complete project work which may include alarm surveys, ADA compliance inspections, software updates, site surveys, lighting measurements, inspections etc.
• Organize and manage paperwork and inventory
• Take meticulous photographs of required devices, forms, and areas
• Complete jobs and paperwork correctly and in a timely manner
• Perform other duties as assigned

Skills and Requirements

• Smart-phone familiarity and technologically savvy
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Experience with mapping and routing applications such as MapPoint or Google Maps
• Have mechanical/technological/electrical aptitude
• Good organizational skills
• Ability to interpret written instructions and documents
• Ability to learn through telephone training
• Ability to work independently with minimum supervision
• Ability to communicate and provide excellent customer service
• Valid driver's license and driving record in Good Standing
• Ability to maintain a reliable vehicle and appropriate liability vehicle insurance to perform work in the area, as deemed appropriate by Cennox liability insurance policy, currently in place and as amended in the future
• Subject to pre-employment drug and alcohol testing requirements, as well as at random, reasonable suspicion, and post-accident drug and alcohol tests as deemed appropriate by Cennox current approved drug testing policy

Experience and Education

• Field experience, preferred
• Previous technical/mechanical positions, preferred
• High school diploma or equivalent

Physical Requirements

• Ability to lift and move 50 or more pounds
• Ability to work indoors and outside (including during inclement weather)
• Ability to stand for long periods of time
• Ability to sit and drive vehicle with extensive travel
• Ability to climb, bend, stoop, and reach freely