Baltimore Weekend Dispatch Specialist — Driver Coordination

American Limousines, Inc.; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

American Limousines, Inc. is hiring a full-time Dispatch Team Member to work in the office in Baltimore, Maryland. The role requires mandatory weekend shifts and involves scheduling drivers, maintaining customer contact, and monitoring routes.

Qualified candidates should have prior dispatch or customer service experience and knowledge of the Baltimore area. Apply online, in person, or send a resume to [e-mail].

Qualifications

• Previous dispatch or phone customer service experience is necessary.
• Must be computer literate with a good understanding of basic navigation tools.
• Must have a working knowledge of the Baltimore metro area.

Responsibilities

• Identifying drivers based on skill set, licensure, and availability.
• Scheduling drivers for a variety of job assignments.
• Maintaining consistent, quality customer contact.
• Monitoring start times, routes, and traffic and flight patterns.

Skills

Dispatch or Phone Customer Service Experience

Computer literacy

Knowledge of Baltimore metro area

Job description

American Limousines, Inc. is hiring a full-time Dispatch Team Member to work in the office in Baltimore, Maryland. The role requires mandatory weekend shifts and involves scheduling drivers, maintaining customer contact, and monitoring routes.

Qualified candidates should have prior dispatch or customer service experience and knowledge of the Baltimore area. Apply online, in person, or send a resume to [e-mail].