Bakery Specialist — Cakes, Icing & Customer Service

Winco Foods; Oklahoma City (OK); In loco; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

WinCo Foods is seeking a bakery associate to scale, mix and bake a variety of bakery goods and maintain inventory and cleanliness in the bakery department. The role involves handling fresh products, packaging, labeling and taking customer orders with a strong emphasis on service.

Typical shifts range from 3:00 am to 10:00 pm, with 6–8 hour blocks in a 24/7 operation. Additional duties include operating equipment, assisting customers and ensuring product quality and safety standards are met.

Mansioni

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Produce bakery products for retail stores.
• Operate and clean equipment and work area. Maintains clean, safe and sanitary bakery area and equipment.
• Package all fresh products following all packaging /handling procedures.
• Ensure quality of goods by following code.
• Mixes icing or other toppings by scaling and measuring ingredients, operating a mixer, reading the recipe, occasionally lifting 50 lbs. bags of sugar, shortening, and flour.
• Dumps icing or other toppings into large storage containers.
• Sets-up cakes by taking liner off, putting icing between layers of numerous items.
• Ices cakes by taking icing out of the container, combining the icing onto the cake, lifting buckets, bordering, placing specific decorations, etc. for numerous items.
• Packages cakes by placing in box.
• Labels bakery items by inputting data into DiGi machine for scanning, placing a label on container, etc.
• Displays products on shelves by placing them in an appealing manner and using FIFO for rotation.
• Takes orders by phone and in person from customers. Special orders by following orders from customers; using an air brush machine, tubes, tips, etc.
• Personalizes cakes by writing the desired words of the customer.
• Faces merchandise.
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly customer service.
• Engages in suggestive selling and other sales techniques in person, over the telephone and over the in-store intercom.
• Displays goods by following packaging/handling procedures. Follows company guidelines for setting up and maintaining stock, cleanliness and appeal of product show cases, display tables, and special displays; proper signing procedures, etc.
• Assists customers with inquiries (i.e., special orders for cakes and other bakery items) by knowing current pricing, ingredients, availability of product, advertised merchandise, etc.
• Ensures quality of goods by following code dating procedures and legal regulations or labeling and packaging for all in-store bakery products.
• Ensures quantity of goods is available by keeping manager informed of stock levels, accurately filling out inventory and production sheets as scheduled.
• Produce breads/rolls by mixing recipes. Setting up racks and pans, setting up machines, operating machines, lifting product, measuring ingredients, operating oven, proof box. Pushing and pulling racks.
• Clean work area using pressure hose, floor brush, squeegee, wiping off all work tables, scales utensils.
• Produce croissants. Folding by hand, proofing and baking.
• Opens and closes bakery according to company procedures.
• Performs other duties as assigned or needed.

Descrizione del lavoro

WinCo Foods is seeking a bakery associate to scale, mix and bake a variety of bakery goods and maintain inventory and cleanliness in the bakery department. The role involves handling fresh products, packaging, labeling and taking customer orders with a strong emphasis on service.

Typical shifts range from 3:00 am to 10:00 pm, with 6–8 hour blocks in a 24/7 operation. Additional duties include operating equipment, assisting customers and ensuring product quality and safety standards are met.