Bakery Manager

Albertsons Companies; Scottsdale (AZ); On-site; USD 48,000 - 64,000; Full time

Job summary

Albertsons Companies is seeking a Bakery Department Supervisor in Scottsdale, AZ. This role directs daily operations, ensures product quality, and drives sales while maintaining strict sanitation and safety standards.

You will lead staff, handle inventory, scheduling, and seasonal promotions, and assist customers with special orders and upselling opportunities. The position demands strong leadership, excellent communication, and the ability to manage multiple tasks in a fast-paced retail bakery

Qualifications

• Experience directing and controlling department operations.
• Strong leadership and communication capabilities.
• Proven ability to manage inventory, scheduling and daily reporting.

Responsibilities

• Directs bakery department operations to meet sales and profit objectives.
• Oversees daily bakery duties including proofing, baking, decorating, slicing and packaging.
• Plans promotional displays, monitors inventory, and maintains department records.
• Ensures product quality, safety, sanitation, and compliance with policies.
• Handles customer requests, assists with special orders, and engages in upselling.

Job description

PURPOSE

Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Bakery Department to achieve sales and profit objectives.

DUTIES AND RESPONSIBILITIES

• Champions corporate and division customer service programs to meet or exceed division customer service goals.
• Plans, organizes and directs day-to-day operations of the Bakery Department, exercising independent judgment and discretion. Conducts daily inspections of all Meat department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
• Oversees and assists with all bakery department duties such as proofing, baking, decorating, slicing and packaging fresh bakery products.
• Implement effective promotional and seasonal displays. Prevents shrink and controls expenses. Accurately completes maintains and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintain records on ad item movement.
• Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to Division directives. Stocks and rotates product. Maintains and organizes bakery department cooler and freezer. Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
• Ensures that bakery product quality, baking and decorating standards are met.
• Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Comply with retail labeling laws, federal and state regulations and Company policies.
• Follows Company policy in handling quick sale items. Complies with all federal, state and local health and food safety standards.
• Assist customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Handles customer relations. Engages in suggestive selling and other sales techniques.
• Monitors daily log sheet, purchase report and sales and labor report.
• Attends required training and sales meetings.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Supervises, motivates, directs, trains and participates in the hiring of Meat Department personnel. Monitors associate performance and effectively recommend personnel action to store director such as hiring, firing, layoff and disciplinary action. Identifies and trains associates with high potential for advancement opportunities. Schedule personnel to ensure adequate coverage and service levels.
• Communicate sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Complies with and ensure compliance with all Company policies and procedures.
• Resolves associate complaints where appropriate and reports action taken to Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling. Identifies and trains associates with high potential for advancement opportunities.
• Answers and responds to incoming calls appropriately. Receive and appropriately resolve customer complaints and reports to the Store Director as appropriate.
• Attends required training and sales meetings.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

PHYSICAL AND GENERAL REQUIREMENTS

• Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs these job duties as required.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Operates computer software and electronic ordering devices to order and label products, plan sales, inventory and scheduling.
• Requires a good understanding of overall Company practices and Bakery Department policies and procedures. Requires the ability to judge and react to business activity.
• Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds. Pushes and pulls fully loaded hand trucks and pallet jacks.
• Performs repetitious arm movement required to decorate, prepare and package product.
• Must stand for long periods of time, walk, bend, stoop, twist and