Bakery Lead: Ops, Training & Customer Experience

Price Chopper; Town of Saratoga (NY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Price Chopper in NY is seeking a Bakery Associate to support daily bakery operations, ensure top customer service, and maintain 5S standards in the store environment.

You will assist with preparation, baking, merchandising and presentation of bakery products, and help train fellow associates. This role requires strong communication and basic computer skills, with readiness to act in the manager's absence.

Qualifications

• High School Diploma or equivalent required.
• 6-12 months related experience in bakery or retail preferred.
• Strong communication and customer service skills.

Responsibilities

• Provide fast, friendly, helpful and efficient customer service following 5S standards.
• Assist with bakery operations: prep, baking, merchandising and presentation of bakery products.
• Maintain a neat, clean, organized workstation per 5S standards.
• Run the department in the absence of the manager.
• Ensure customer satisfaction through product availability, quality and sanitary conditions.
• Assist in training and development of bakery associates to meet standards.
• Adhere to policies regarding safety and training of bakery staff.
• Assist bakery manager in maintenance of inventory in freezers, coolers, back rooms and Deco Pac.

Skills

5S standards

Customer service

Leadership

Training

Basic computer skills

Experience in bakery

Education

High School Diploma or equivalent

6-12 months related experience

Tools

Deco Pac

Job description

Price Chopper in NY is seeking a Bakery Associate to support daily bakery operations, ensure top customer service, and maintain 5S standards in the store environment.

You will assist with preparation, baking, merchandising and presentation of bakery products, and help train fellow associates. This role requires strong communication and basic computer skills, with readiness to act in the manager's absence.