Workstream is hiring a Guest Service Representative in Watchung, NJ. This role involves creating a welcoming environment for guests, offering product knowledge about cakes, and ensuring customer satisfaction. Candidates should be 16 years or older; while formal education isn't required, previous guest service experience is beneficial. Flexibility in working various shifts, including evenings and weekends, is necessary. Join us to help celebrate special moments with our delicious cakes!
Qualifications
Must possess a positive attitude and excellent customer service skills.
No formal education required, but previous guest service experience is a plus.
Ability to work in a fast-paced environment and stand for extended periods.
Responsibilities
Greet guests warmly and determine their interests.
Maintain strong product knowledge on cake options.
Process guest orders using a point-of-sale system.
Uphold cleanliness and organization in the bakery.
Assist with cake decoration and packaging as needed.
Skills
High energy
Strong interpersonal skills
Detail-oriented
Friendly and helpful
Ability to handle cash/monetary change
Education
16 years of age or older
Job description
Workstream is hiring a Guest Service Representative in Watchung, NJ. This role involves creating a welcoming environment for guests, offering product knowledge about cakes, and ensuring customer satisfaction. Candidates should be 16 years or older; while formal education isn't required, previous guest service experience is beneficial. Flexibility in working various shifts, including evenings and weekends, is necessary. Join us to help celebrate special moments with our delicious cakes!