Bakery Experience Specialist: Customer Service & Prep

Paq, Inc.; California; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Affordable Medical

Dental & Vision

Life Insurance

Employee Stock Ownership

401(k) plan

Growth opportunities

Job summary

PAQ, Inc. is hiring a Bakery Combo Clerk to support the Bakery Lead in achieving sales and profit goals and to ensure a positive customer shopping experience.

The role involves assisting with baking duties, stocking items, and maintaining department standards in a fast-paced environment. Responsibilities include handling cash, operating POS, providing friendly service, and ensuring food safety and proper product rotation.

Qualifications

• Proficiency in basic math and cash handling procedures.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.
• Familiarity with different types of bakery products, ingredients, and recipes.

Responsibilities

• Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns with supervisor assistance as needed.
• Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
• Prepare, package, and stock bakery items as assigned.
• Transport products to preparation or storage areas, including refrigerated storage boxes.
• Maintain inventory control to ensure freshness, product quality, and turnover, minimizing out-of-stock or overstocked items.
• Handle damaged and spoiled products according to company policy to control the level of damaged goods.
• Maintain a clean, attractive, and friendly department to ensure a positive image for customers.
• Comply with all safety policies and procedures.

Skills

Customer service

Cash handling

Communication

Attention to detail

Math basics

Education

High school diploma or equivalent

Tools

POS system

Self-checkout (SCO) systems

Job description

PAQ, Inc. is hiring a Bakery Combo Clerk to support the Bakery Lead in achieving sales and profit goals and to ensure a positive customer shopping experience.

The role involves assisting with baking duties, stocking items, and maintaining department standards in a fast-paced environment. Responsibilities include handling cash, operating POS, providing friendly service, and ensuring food safety and proper product rotation.