Bakery Experience Specialist: Customer Service & Pastries

Hannaford Supermarkets; Mohawk Gardens (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in Rome, NY is seeking a Bakery Department team member to uphold quality and product knowledge across rolls, desserts, cakes, and more. You will assist with production, training colleagues, and maintaining sanitation standards while delivering friendly customer service in a fast-paced retail bakery.

The role requires strong communication, teamwork, and the ability to learn multiple tasks, with adherence to safety and company policies.

Qualifications

• Effective communication, customer service, and selling skills.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat and well-groomed personal appearance at all times and comply with personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervisor.
• Assist in training other associates when assigned and certified.
• Maintain solid communication in the department and throughout the organization.
• Work within our company's management planning guidelines to maintain productivity.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Treat all co-workers with fairness, dignity, and respect
• Develop product knowledge in all areas of Bakery Department (rolls, desserts, cakes, muffins, bagels, coffees, platters, etc.).
• Observe and maintain company's sanitation and food safety standards.
• Prepare, proof, and bake product as assigned.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Team player

Willingness to learn

Age requirements

Job description

Hannaford Supermarkets in Rome, NY is seeking a Bakery Department team member to uphold quality and product knowledge across rolls, desserts, cakes, and more. You will assist with production, training colleagues, and maintaining sanitation standards while delivering friendly customer service in a fast-paced retail bakery.

The role requires strong communication, teamwork, and the ability to learn multiple tasks, with adherence to safety and company policies.