Bakery Department Lead — Fresh Customer Experience & Growth

The Save Mart Companies; Sonoma (CA); On-site; USD 3,548,000 - 5,054,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life and AD&D

401K

Tuition reimbursement and scholarship

Vacation and personal holidays

In-store purchase discounts

Job summary

The Save Mart Companies is seeking a Bakery Manager for the Lucky store at 19181 Sonoma Highway, Sonoma, CA 95476. You will lead bakery department operations, drive sales and profitability, manage inventory, and ensure food safety and quality standards.

This role emphasizes training staff, merchandising fresh products, and delivering an exceptional customer experience. Ideal candidates have bakery department experience, strong leadership, and the ability to work varied retail hours.

Qualifications

• Excellent communication, interpersonal, leadership/team building and training skills.
• Excellent customer service skills and suggestive selling ability.
• Strong organization, administration and math skills.

Responsibilities

• Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
• Achieves department financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best department practices and optimization strategies.
• Leads department staff with focus on accountability and achieving high level of business performance outcomes for department.
• Implements department's visual merchandising and plan providing innovative solutions, emphasizing "fresh".
• Oversees stocking standards, item to tag integrity, back room organization.
• Manages product rotation, spoils, shrink, and markdowns.
• Trains department staff on department procedures, to include food preparation and packaging, safety, planning tools.
• Orders product and analyzes performance to maximize sales and profitability.

Skills

Customer Service

Communication

Leadership

Organization

Math

Education

One year of college

Job description

Bakery Manager-Lucky- 19181 Sonoma Highway, Sonoma, CA 95476

We are California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and FoodMaxx—are cherished regional brands, serving the unique needs of their communities.

It’s our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.

The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive

We are currently recruiting for the position of:

Bakery Manager-Lucky- 19181 Sonoma Highway, Sonoma, CA 95476

The Bakery Department Manager ensures that our customers’ needs are met and exceeded through effective day-to-day management of the operations and merchandising functions for the assigned department. This position oversees department product and conditions to include, preparation and display areas, back room, equipment, schematics, and inventory.

The Bakery Department Manager provides leadership and direction to Department associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors.This position trains and develops employees to enable their success and ability to advance in their careers.The Manager manages performance and productivity to optimize department performance goals.

Key Responsibilities and Accountabilities :

• Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

• Achieves department financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best department practices and optimization strategies utilizing innovative solutions

• Directly leads department staff with focus on accountability and achieving high level of business performance outcomes for department

• Implements department’s visual merchandising and plan providing innovative solutions, emphasizing “fresh”

• Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience

• Oversees schematic implementation, stocking standards, item to tag integrity, back room organization

• Manages product rotation, spoils, shrink, and markdowns

• Manages sign and price integrity

• Manages department to ensure bakery products are prepared according to banner guidelines and special orders are prepared as requested by customers (e.g., special occasion cakes)

• Trains department staff on department procedures, to include food preparation and packaging, hands-on safety, food safety, department planning tools

• Orders product (utilizes order/inventory system, pre-orders, promotion/seasonal planning)

• Analyzes and manages to product performance to maximize sales and profitability

• Manages the accuracy of department inventory

• Contributes to overall store conditions (to include store safety, food safety, sanitation, hazardous waste, protection of company assets, etc.) ensuring a safe working and shopping experience

• Performs other duties as assigned

Some ofour competitive offerings include generous benefits packages (Health, Dental,Vision, Life and AD&D, 401K), tuition reimbursement and scholarshipopportunities, vacation and personal holidays, and in-store purchase discounts.

Hiring pay range: $31.12 - 31.12

Requirements (Knowledge, Skills and Abilities) :

• Excellent communication, interpersonal, leadership/team building and training skills

• Excellent customer service skills and suggestive selling ability

• Strong organization, administration (to include department financial) and math skills

• Knowledge of:

o Department operations and financials
o Bakery products
o Department food safety and hazardous materials rules/regulations
o Baking and decorating techniques
o Visual merchandising techniques
o Use and care of professional bakery equipment and tools
o Applicable union contractual agreement language

Education: One year of college (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience:Two years Bakery Department experience – or - in current Produce, Meat, or Center Store Department Manager role

Other: Available to work a variety of required retail hours

Physical: Requires standing and other physical movements on a frequent basis.Requires lifting up to 40 lbs.

• Personal/Interpersonal Skills

Reference: req42051

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LinkedIn: The Save Mart Companies

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.