Bakery Department Lead & Customer Experience

King Soopers; Aurora (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Career growth opportunities

Job summary

King Soopers in Aurora, CO is seeking a Bakery department leader to drive exceptional customer service, maintain a safe, clean environment, and meet department goals. You will supervise and train associates, schedule staffing, and participate in performance reviews to ensure strong teamwork and service quality.

You will oversee product quality, inventory, pricing updates, and promotional activities, while upholding safety standards and company policies to create a welcoming shopping experience.

Qualifications

• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process and CAO training
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs by complying with safety procedures
• Report all safety risk or issues, and illegal activity
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions with or without reasonable accommodation

Skills

Basic math

Stress management

Food handlers permit

Education

High School Diploma or GED

Job description

King Soopers in Aurora, CO is seeking a Bakery department leader to drive exceptional customer service, maintain a safe, clean environment, and meet department goals. You will supervise and train associates, schedule staffing, and participate in performance reviews to ensure strong teamwork and service quality.

You will oversee product quality, inventory, pricing updates, and promotional activities, while upholding safety standards and company policies to create a welcoming shopping experience.