Bakery & Deli Customer Experience Associate

Kroger; East Lansing (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in East Lansing, MI is seeking a Grocery Clerk for Bakery/Deli to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department manager in reaching sales goals and ensure quality standards are met through proper food handling.

The role requires knowledge of bakery/deli products, ability to upsell, and strong teamwork while adhering to safety guidelines. Prior retail or food service experience is a plus.

Qualifications

• Customer service oriented mindset and ability to assist customers.
• Strong communication and interpersonal skills for teamwork.
• Basic math skills for handling pricing and transactions.
• Ability to obtain a current food handlers permit after employment.

Responsibilities

• Prepare bakery/deli items per customer requests using appropriate equipment.
• Offer samples to customers to promote products.
• Inform customers about bakery/deli specials and suggest products.
• Provide fresh, properly portioned items to meet orders and minimize waste.
• Maintain proper temperatures and logs for food safety and quality.
• Use all bakery equipment according to guidelines and store policies.
• Keep shelves stocked, labeled, and organized for easy customer access.

Skills

Customer Service skills

Effective communication

Basic math

Food handler permit

Job description

Kroger in East Lansing, MI is seeking a Grocery Clerk for Bakery/Deli to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department manager in reaching sales goals and ensure quality standards are met through proper food handling.

The role requires knowledge of bakery/deli products, ability to upsell, and strong teamwork while adhering to safety guidelines. Prior retail or food service experience is a plus.