Bakery/Deli Clerk

Kroger; Tillamook (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare and present bakery and deli items, ensuring quality and freshness while adhering to safety regulations. You will engage with customers, helping them discover new products and ensuring their needs are met. This position offers a dynamic work environment where teamwork and communication are key. Join a passionate team dedicated to providing great experiences for customers and communities, with opportunities for growth and advancement in your career.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to handle food safely and follow guidelines.

Responsibilities

• Prepare bakery and deli items as per customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Provide excellent customer service and assist with product inquiries.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products upon request.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory levels and note discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we aim to bring diverse teams together with a passion for food and people, creating great experiences for customers, communities, and employees. We value caring, purpose, and growth, offering opportunities for advancement and development.

Benefits

We offer comprehensive benefits, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.