Bakery/Deli Clerk

Kroger; Henderson (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service, maintain a clean environment, and assist in achieving sales goals. Embrace core values of respect and integrity while delivering quality products to customers.

Qualifications

• Ability to obtain a food handler permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend bakery or deli items to customers to ensure they get what they want and need.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise properly.
10. Check product quality for freshness, review "sell by" dates, and take necessary actions.
11. Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand store layout to locate products for customers.
15. Stay updated on current, upcoming, seasonal, and promotional ads.
16. Gain knowledge of products and respond to customer questions with suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, keeping logs.
19. Create a welcoming environment, making customers feel valued.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, report unsafe conditions, and practice equipment maintenance.
22. Report customer or employee accidents.
23. Work cooperatively in a high-paced, sometimes stressful environment.
24. Manage conflicts professionally and cooperatively.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek help when needed to resolve issues.
27. Support interactions with minors, individuals with special needs, and seniors.
28. Perform essential duties with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and team members. We value caring, purpose-driven individuals eager to grow and succeed. Apply today to join our Smith’s family!