Bakery/Deli Clerk

Kroger; City of Pewaukee (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. In this role, you will prepare fresh bakery and deli items, assist customers with their selections, and maintain a safe and clean environment. The ideal candidate will embrace a customer-first strategy and demonstrate core values of respect and integrity. This position offers opportunities for growth within a supportive work environment, making it an excellent choice for those passionate about customer service and food preparation.

Benefits

Healthcare

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills and ability to handle stressful situations.
• Effective communication and basic math knowledge required.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Monitor inventory and ensure proper temperatures in cases.

Skills

Customer service skills

Ability to handle stressful situations

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to ensure they get what they want and need.
• Use all bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take appropriate action.
• Use kitchen equipment responsibly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the department manager.
• Understand store layout and locate products upon customer request.
• Stay current with store ads, promotions, and seasonal items.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Display a positive attitude and practice preventive maintenance.
• Report accidents, safety risks, or illegal activities.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We offer opportunities for growth, development, and a supportive work environment.

Benefits

We provide comprehensive benefits including healthcare, flexible scheduling, counseling services, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.