Bakery/Deli Clerk

Kroger; Carmel (IN); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Associate discounts

Job summary

A leading grocery retailer in Carmel, IN, seeks a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. Responsibilities include preparing bakery items, checking product quality, and assisting customers with their needs. Ideal candidates should have strong customer service and communication skills, along with basic math knowledge. Join the Kroger family to enjoy comprehensive benefits and growth opportunities.

Qualifications

• Customer service skills essential for assisting customers.
• Effective communication skills required for interaction with customers.
• Knowledge of basic math to handle transactions.
• Willingness to learn and follow safety procedures.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Check product quality to ensure freshness and inventory stock.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Education

Ability to obtain current food handlers permit

Job description

Overview

Join to apply for the Bakery/Deli Clerk role at Kroger.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company\'s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities and essential job functions.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery (refrigerators, freezers, slicers, ovens) according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipe using various utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products on request.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and assist customers with questions and recommendations.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates; create an environment where customers feel welcome and appreciated.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying management.
• Practice preventive maintenance by inspecting equipment and notifying management of needed repairs.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we\u2019ve grown into what today is the nation\'s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America\'s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you\'re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you\u2019re seeking a part-time position or a new career path, we\u2019ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We\u2019ll help you thrive, with access to:

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and financial tools/coaching.
• Valuable associate discounts on purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Growth through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.