Bakery/Deli Associate

HANSENS IGA INC; Elroy (WI); On-site; USD 26,000 - 32,000; Full time

Job summary

Hansen’s IGA Market in Elroy, WI is seeking a Deli/Bakery Associate to deliver exceptional customer service at the counter and on the sales floor. You will weigh, package, and label deli and bakery items, slice meats and cheeses, and assist with salad bar preparations and daily production tasks.

The role requires standing for extended periods, some heavy lifting up to 50 pounds, and a commitment to safety and sanitation. Join a team devoted to quality and friendly service.

Qualifications

• Must be 18 years of age or older.
• Eagerness to interact with customers.
• Strong sense of teamwork and supporting colleagues.
• Ability to work at a fast pace and efficiently.
• Ability to take initiative and make decisions independently under supervision.
• Excellent time management, prioritization and organization skills.
• Ability to stand, walk, lift, bend, push/pull for extended periods.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet and assist customers at the Deli/Bakery counter and sales floor.
• Slice meats and cheeses using the deli slicer.
• Weigh, package, price, and label Deli/Bakery items.
• Answer questions and make recommendations to customers.
• Handle orders by phone and in person.
• Prepare salad bar items and various deli salads and dips.
• Maintain back coolers and rotate stock.
• Assist with stocking and facing of the Deli/Bakery department.
• Assist Deli Cook with minimal food preparation.
• Maintain sanitation and temperature logs as needed.
• Operate and clean deli equipment.

Skills

Customer service

Team player

Fast-paced

Time management

Job description

Job Location: Elroy - Elroy, WI 53929

Job Description

As a part of the Hansen’s IGA Market team, the Deli/Bakery Associate is responsible for delivering “best in class” customer service to all guests at the Deli/Bakery counter and on the sales floor. The responsibilities of the Deli/Bakery Associate include weighing, packaging, and pricing bakery products as well as items from the deli cold case, slicing meats and cheeses using the deli slicer, preparing the daily salad bar and various deli salads, dip selections based on pre‑established recipes, and assisting in miscellaneous duties such as filling the deli and bakery case, maintaining the back coolers, and cleaning.

Duties & Responsibilities

• Serve customers in the Deli/Bakery Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes greeting, engaging, delighting and thanking every guest for their business.
• Slicing meats and cheeses using the deli slicer.
• Weigh, package, price, and label Deli and Bakery items.
• Assist customers with answering questions and making recommendations.
• Take and fulfill customer orders via phone and in person.
• Prepare salad bar items, various deli salads, pizzas, sandwiches/wraps, and dips according to the daily production schedule.
• Assist with maintaining the back cooler including rotating stock, dating and cleaning.
• Assist Deli/Bakery Department with stocking, rotating and facing the Deli/Bakery department.
• Assist Deli Cook with minimal food preparation.
• Maintain sanitation and temperature logs as needed.
• Operate, maintain and clean deli equipment including knives, ovens, fryers, dishwashers, coolers and slicers.
• Assist with the training and mentoring of new associates in the Deli/Bakery Department.
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures.
• Assist with all other Deli/Bakery Department duties as needed.

Qualifications

• Must be a minimum of 18 years of age due to required operation of Deli/Bakery equipment.
• Eagerness to interact with customers.
• Strong sense of team – ability to anticipate the needs of the team.
• Ability to work at a fast pace and efficient manner.
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision.
• Excellent time management, prioritization and organization skills.
• Ability to stand, walk, lift, bend, push/pull for extended periods of time.
• Ability to lift up to 50 pounds.

Work Conditions

• Work primarily takes place in the deli and backroom areas, including coolers and freezers.
• Regular exposure to varying temperatures and equipment.
• Frequent interaction with customers and team members.
• Physical tasks include lifting, reaching, stocking, and standing for extended periods.