Bakery Customer Experience Specialist

Kroger Co.; Denver (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth and training

Job summary

Kroger Co. is seeking a Bakery Associate at our Denver, CO store. You will assist customers, prepare bakery items to order, sample products, and ensure freshness and proper portions.

You will maintain equipment and follow food safety procedures while supporting department managers to meet sales goals. This role emphasizes customer-first service, teamwork, and adherence to safety and quality standards in a fast-paced store environment.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handler's permit once employed.

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment for customers and answer product questions.
• Gain knowledge of products and make recommendations.
• Prepare bakery items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery specials.
• Provide customers with fresh products and correct portions.
• Recommend bakery items to meet customer needs.
• Operate bakery equipment following guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure and mix ingredients per recipe with kitchen tools.
• Label, stock and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Ensure proper temperatures and food safety compliance.
• Report safety risks and incidents to management.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger Co. is seeking a Bakery Associate at our Denver, CO store. You will assist customers, prepare bakery items to order, sample products, and ensure freshness and proper portions.

You will maintain equipment and follow food safety procedures while supporting department managers to meet sales goals. This role emphasizes customer-first service, teamwork, and adherence to safety and quality standards in a fast-paced store environment.